Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
We ordered a single sandwich from McDonald’s expecting a normal fast-food meal, but unfortunately the experience was very disappointing.
When we received the order, everything seemed fine at first. However, once we started eating, we noticed multiple hairs in the sandwich, which immediately made it uncomfortable and unappetizing. It felt unsanitary and made us stop eating right away. On top of that, there was something that appeared to be a toenail inside the burger, which was extremely upsetting and completely unacceptable.
Because of this, we could not finish the food and had to throw it away. It was not what we expected from a place like McDonald’s, and it raised serious concerns about food preparation and cleanliness.
Overall, this was a very negative experience, and it left us feeling disappointed and uncomfortable. We would hope that more attention is given to hygiene and food safety to prevent something like this from happening again.
BC
Berenice Cordova
3 days ago
1.0
pase en la mañana me atendió para pedir mi orden una señora hispana , que no habla ni inglés ni español , la verdad no se porque ponen personal que ni fu , ni fa , tardé mucho en que me entendiera pues ni en inglés ni en español . Mejor que cuide a sus nietos ya no debería estar complicándo a los demás
GJ
Gaci “Mommaaa” Juric
5 days ago
1.0
Horrible manager that worked there today very embarrassing no respect she stood there while there’s a big line behind me saying no my name was not on the list for a triple cheeseburger meal when I clearly paid for it and I had the receipt in my hand then she tells me to bring your son in here when I clearly ordered through the drive-through two orders different rewards. She said no he didn’t. I was like ma’am he’s on FaceTime with me. He gave me his reward and I used mine. Where is my food very disrespectful and this is not the first time they made that mistake.! If this happens to everyone else, please leave a review let everyone else know don’t let them get away with it
Js tonight it happened through the drive-through Then I parked my car and I went inside explaining it to her very disrespectful. Hopefully, the manager higher up will take care of it and give me a call.
Oh, and they steal points when you order the food that comes with the points it’s not in a bag employees take it so make sure everything‘s in your bag the way you ordered it
CB
Carol Boring
Mar 23, 2026
1.0
They have gave me the wrong order numerous times. Only one lady there does every time. She works early morning. You people owe me numberous #5 sandwiches. I'm taking it to corporate and the lady that works the window will lose her job. I get breakfast alot there
JS
Jenny Shlemon
Mar 18, 2026
5.0
I ordered a chicken wrap with extra lettuce and cheese too but no sauce and whoever made my wrap tonight, you really put your BACK into it. It was full of lettuce and cheese. I hope you get a raise and your pillow is cold tonight. Thank you. You did amazing
What are the hours of operation for McDonald's in Round Lake Beach, IL?
This McDonald's location in Round Lake Beach is open 24 hours from Monday to Saturday, and on Sunday it operates from 6:00 AM to 11:59 PM.
Does this McDonald's offer drive-thru service?
Yes, the McDonald's at 774 Rollins Rd offers drive-thru service 24/7 every day of the week.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 except on Sunday when it operates from 6:00 AM to 11:59 PM. You can order online through their delivery page or via the McDonald's App.
What services does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi for customers.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 774 Rollins Rd, Round Lake Beach, IL 60073, United States.
Are there nearby places I can visit before or after dining at McDonald's?
Yes, nearby places include Claire's clothing store for shopping, Starbucks for coffee, and Pizza Ranch buffet restaurant for additional dining options.
Can I find other fast food options near McDonald's at 774 Rollins Rd?
Yes, nearby fast food options include Arby's, Wingstop, and Subway, giving you multiple choices for casual dining.
Is there a gas station close to this McDonald's for a quick fuel stop?
Yes, the Meijer Gas Station is located nearby for convenient fuel and grocery needs.
How can I access McDonald's online ordering on my smartphone?
You can order via the McDonald's App available for iOS and Android or use their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi
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