When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Round Lake Beach. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers praised the food for being delicious and fresh, there were several complaints about inconsistent quality, including overcooked wings and soggy fries.
Customer Service
The staff received positive feedback for being friendly and accommodating, although there were instances of poor communication and service issues reported.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, but some customers noted concerns about sanitation practices among staff.
Order Accuracy
There were multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.
PV
Patrick Vargo
Feb 22, 2026
2.0
Always enjoy the wings from here as the flavor is very good. My issue continues to be that the store doesn’t put the correct labels on the boxes showing what flavor is in each box. I bring this up to the employees at the store and all they do is make excuses. I wish there was another Wingstop location close to me cause I would go there instead. When you express concern as a customer and the employees there refused to really acknowledge your concern and tell you that they will try to make a change that’s not customer friendly.
CA
Cori Andrews
Feb 16, 2026
2.0
Customer service is ehh at best. Food is ok, a little questionable that they just leave their precooked food in the fryer for however long and just drop it back in the fryer to heat up when ordered.
As a restaurant manager I know that can't be proper procedure 😬
DP
Dean Pipes
Jan 18, 2026
5.0
There was a mistake with my order and I kindly brought it up to the manager and he immediately handled it. The food was great, fresh, fast, and the service was amazing! I’ll be back many more times!!
JW
Jay Walker
Jan 5, 2026
1.0
Just always soggy or no sauce. Guys in the back seem like they really do not care about quality or service a single bit.. "these Americans will eat whatever I serve buddy". I gotta drive elsewhere thanks to the buddy's.
EA
Emmanuel Aguilar
Nov 8, 2025
5.0
they forgot my brownie once. But I found it in my heart to forgive them (my heart is still broken) but the food is always boom because it’s wingstop duhhhh. If your reading this just don’t order a brownie they forget it 😔. 10/10 tho
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are Wingstop Round Lake Beach's operating hours?
Wingstop Round Lake Beach is open daily from 10:00 AM to 1:00 AM.
Does Wingstop Round Lake Beach offer delivery services?
Yes, they offer delivery including same-day and no-contact delivery options.
Can I order Wingstop online for pickup or delivery?
Yes, you can order online for carryout and delivery at https://www.wingstop.com/location/wingstop-1482-round-lake-beach-il-60073/menu.
What types of wings and flavors are available at Wingstop Round Lake Beach?
They offer classic, boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Are there drive-through services at Wingstop Round Lake Beach?
No, drive-through service is not available at this location; it is closed every day.
What payment options does Wingstop Round Lake Beach accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is Wingstop Round Lake Beach located near any grocery stores?
Yes, it is near Meijer, a large supermarket and grocery store.
Are there nearby parks or recreational areas to visit before or after dining at Wingstop?
Yes, Gateway Park is nearby, offering a great place to relax or enjoy outdoor activities.
Can customers find other dining options close to Wingstop Round Lake Beach?
Yes, nearby restaurants include Brown's Chicken & Pasta, Rosati's Pizza, Chang Jiang Buffet, Jersey Mike's Subs, and McDonald's.
Are there places nearby where I can get a coffee or dessert after visiting Wingstop?
Yes, Starbucks and Betty's cafe are nearby options for coffee and smoothies.
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