Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
Food quality was inconsistent, with complaints about cold or overcooked items, but some customers enjoyed specific menu items.
Drive-Thru Experience
The automated drive-thru system received negative feedback for being confusing and ineffective, with customers preferring human interaction.
AF
Ashley Farcas
2 days ago
1.0
The ai drive thru sucks, it doesn't understand anything
RS
Rory Griffin Sr.
5 days ago
3.0
This place is a disaster when it comes to management. The food orders are always messed up, missing items.
When you ask for a manager, they usually are very rude or hesitant to help you.
CJ
Cameron Johnson
Dec 29, 2025
1.0
Maybe the worst order of fries I’ve ever received from an establishment. Completely unacceptable, I wouldn’t even give these to my dogs. I’ve lived down the street from this restaurant for years and it’s sad to see the quality decline over time. The A.I. menu is also unnecessary. Please do better.
RR
Ramon Rubin
Dec 17, 2025
1.0
Im scared eating my food when I did a drive thru. Lady that gave me my order was clearly pissed and hating her job. For all I know, she could have spat on my food. Like if she can throw the food in my car, she would.
CL
Carlos Lopez
Dec 16, 2025
1.0
Automated drive through needs to go. Give me a real person I can ask questions too. It couldn't understand my order or answer my questions. Was hoping for a person to answer but nothing. Ended up leaving.
I'll be back when we got someone on the drive through.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 210 East Rollins Road?
Wendy's drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
Does this Wendy's location offer dine-in and takeout options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Is Wendy's at 210 East Rollins Road currently open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online at order.wendys.com or use the Wendy's mobile app available on Apple's App Store.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's at 210 East Rollins Road for questions or feedback?
You can call the location directly at (847) 201-8046, use the Customer Care Live Chat via the Wendy's contact page, or call 888-624-8140 for customer support.
Where can customers find Wendy's gift cards?
Wendy's gift cards are available in-restaurant, at various retailers, and online via the Wendy's gift card portal.
What nearby places can I visit before or after eating at Wendy's?
Nearby places include Panera Bread for coffee and bakery items, Kohl's for shopping, and Jimano's Pizzeria for Italian cuisine, giving you various options for additional dining or shopping.
Is there a place to get financial services near Wendy's at 210 East Rollins Road?
Yes, U.S. Bank and a U.S. Bank ATM are close by for banking needs, as well as Coin Cloud Bitcoin ATM for cryptocurrency transactions.
Can I do some quick shopping or errands nearby Wendy's at this location?
Absolutely, you can visit Famous Footwear for shoes, Sephora for beauty supplies, or Thorntons for convenience items and gas.