Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders, including missing items and wrong food.
Customer Service
Mixed reviews on service quality; some customers praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Inconsistent food quality reported, with issues of cold or overcooked items and incorrect preparation.
Speed of Service
Service speed varies; some customers experienced long wait times, while others noted quick service.
Cleanliness
Some reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
CB
Connieb Booker
Oct 21, 2025
1.0
I called regarding my order they were rude and kept hanging up in my face. I would never eat there again and my order was not right
DV
Dan Veit
Oct 3, 2025
5.0
Order was ready when I walked in the door
LM
Liset Morales
Sep 14, 2025
1.0
If I could give 0 stars I would. I can’t even count the amount of times they get my order wrong . I have ordered. The 10 piece Spicy nuggets and only 1 of them was spicy, the rest were cold tasteless nuggets waste of money . I paid for 10 spicy nuggets and yet I only received 1 spicy nugget $12 later . Only reason I have gone back is because they are nearby , but at this point the nonsense is a constant , there is no standard , the line is always slow and the order is always wrong? I will drive the extra 30 minutes just to avoid this location . No thank you , I’m done giving this place any more chances or money.
RM
Richard Mercado
Aug 31, 2025
1.0
This place is infuriating to order from. Constant mistakes. Order a spicy chicken sandwich and they give you burgers. Order root beer and they give you Diet Coke. Anytime you order sauces they’re never in the bag. This job is the easiest ever yet it’s just constant mistakes. Allergic to onions and they NEVER take them off.
ME
Melon Elon
Aug 31, 2025
1.0
I was ordering late night so I didn't expect to get my food so fast but there was a HUGE line. I spent 1 hour just to get my 2 biggie bags. They unfortunately had the most inexperienced workers ever!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Round Lake Beach, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Round Lake Beach, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 201-8046.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 210 East Rollins Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Round Lake Beach, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 210 East Rollins Road?
Wendy's drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
Does this Wendy's location offer dine-in and takeout options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Is Wendy's at 210 East Rollins Road currently open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online at order.wendys.com or use the Wendy's mobile app available on Apple's App Store.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's at 210 East Rollins Road for questions or feedback?
You can call the location directly at (847) 201-8046, use the Customer Care Live Chat via the Wendy's contact page, or call 888-624-8140 for customer support.
Where can customers find Wendy's gift cards?
Wendy's gift cards are available in-restaurant, at various retailers, and online via the Wendy's gift card portal.
What nearby places can I visit before or after eating at Wendy's?
Nearby places include Panera Bread for coffee and bakery items, Kohl's for shopping, and Jimano's Pizzeria for Italian cuisine, giving you various options for additional dining or shopping.
Is there a place to get financial services near Wendy's at 210 East Rollins Road?
Yes, U.S. Bank and a U.S. Bank ATM are close by for banking needs, as well as Coin Cloud Bitcoin ATM for cryptocurrency transactions.
Can I do some quick shopping or errands nearby Wendy's at this location?
Absolutely, you can visit Famous Footwear for shoes, Sephora for beauty supplies, or Thorntons for convenience items and gas.