McDonald's

3.1
1737 reviews
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Business Details

774 Rollins Rd, Round Lake Beach, IL
60073, United States
(847) 546-1500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
774 Rollins Rd, Round Lake Beach, IL
60073, United States

Hours

Reviews

3.1
1,709 reviews
5 stars
539
4 stars
290
3 stars
248
2 stars
146
1 star
486

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, rude employees, and frequent order mistakes.

Food Quality

Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsanitary conditions.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including lack of training and poor customer service.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and play place.
  • DJ
    Dan Jender
    Dec 30, 2025
    1.0
    Another one that refuses to give a tray for "dine in" customers that don't look like them. Maybe its time that we stop going since thats what they must want.
  • MS
    Michael Spengler
    Dec 28, 2025
    5.0
    The poor the food that you eat.There is poisoned.Many people have cotton, very ill eating at McDonald's every day.But take your own chances , the only thing that's decent , there is coffee that's it
  • LG
    Laura Grace
    Dec 26, 2025
    1.0
    We went through the drive thru and the employees didn’t acknowledge us and had their backs turned while having a conversation with their coworkers. They were EXTREMELY rude
  • GG
    Giselle Gallegos
    Dec 23, 2025
    1.0
    Placed my order as always and went to go pick it up but when I get there the lady didn’t want to give me my order. She said that there was a problem with the system and that it didn’t process although the payment was taken from my bank account and I had the Code in hand. I told her if she could cancel it from her end then so I can get my refund but she kept saying no.
  • MA
    Mikael Alba
    Dec 17, 2025
    1.0
    The worst ran mcdonalds i’ve ever been to. 15mins in the drivethru 2cars ahead of me. Placed a mobile order, they confirm my name so clearly they have it. I get to the window they asked me to pay. Suddenly the guy looks confused and showed him the app. Hands me the order no sauce. THROW THE WHOLE MANAGEMENT TEAM AWAY.
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Round Lake Beach, IL?

This McDonald's location in Round Lake Beach is open 24 hours from Monday to Saturday, and on Sunday it operates from 6:00 AM to 11:59 PM.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 774 Rollins Rd offers drive-thru service 24/7 every day of the week.