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McDonald's

3.1
(1741 reviews)

Business Details

774 Rollins Rd, Round Lake Beach, IL
60073, United States
(847) 546-1500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
774 Rollins Rd, Round Lake Beach, IL
60073, United States

Hours

Reviews

3.1
1,741 reviews
5 stars
540
4 stars
291
3 stars
250
2 stars
148
1 star
487

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders and missing items.

Customer Service

Numerous complaints about rude and unhelpful staff, with some customers feeling ignored or disrespected.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.
  • DB
    D B
    4 days ago
    1.0
    9 times out of 10 this place is going to mess up your order. Ordered steak? They will give you sausage. Ask for honey packets? None. 2 drinks? 1 straw.
  • IH
    Ivonne Hernandez
    Feb 10, 2026
    2.0
    Drive thru service after 10 pm is so SLOW! we we're the second car waited 15 min for a coffee by the time we got out, the line of the drivethru had about 10 cars waiting
  • BB
    Bestiefoglover
    Feb 5, 2026
    1.0
    Worst mcdonalds ever. Terribly slow drive through (dine in is even worse somehow), rude employees and 9/10 times you'll get the simplest mistakes on your order. Save yourself the stress and go to grayslake if you can. Lowest rated mcdonalds in the area for a reason
  • DD
    Danny Davis
    Feb 1, 2026
    2.0
    Got 2 large fries and they were both half filled, not exaggerating
  • NS
    Nick Smith
    Jan 17, 2026
    1.0
    What sort of monster puts the onions in the cheese layer? I mean if you can't get the order correct, atleast build the burger in a way that it isn't completely ruined. I don't know when they changed the order of toppings but this needs to stop today!?!! ( I don't want salmonella!)

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Round Lake Beach, IL?

This McDonald's location in Round Lake Beach is open 24 hours from Monday to Saturday, and on Sunday it operates from 6:00 AM to 11:59 PM.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 774 Rollins Rd offers drive-thru service 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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