La Michoacana Premium is committed to our Brand Recognition. We pride ourselves in being categorized as a leader of Paleterias and Neverias with more than 68 locations nationwide offering “El Sabor de Nuestra Tradicion”. With a wide variety of rich authentic flavors from Tocumbo, Michoacán, Mexico our desserts are sure to bring forth nostalgic childhood memories to our patrons. We are currently open and operating an existing location in IL, CA, and TN. We are looking forward to entering the AZ, TX, and FL markets in 2018.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.