Dunkin'

3.8
331 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Round Lake Beach, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2592 N IL Route 83, Round Lake Beach, IL
60073, United States

Hours

Reviews

3.8
331 reviews
5 stars
170
4 stars
62
3 stars
25
2 stars
21
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the store, with some experiencing waits of 10-50 minutes.

Order Accuracy

There were numerous complaints about incorrect orders and inconsistent drink preparation, leading to customer dissatisfaction.

Staff Attitude

Feedback on staff behavior was mixed; while some praised friendly and helpful employees, others reported rudeness and poor customer service.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including debris and dead bugs, which negatively impacted the customer experience.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing issues like cold food, watered-down drinks, and lack of available menu items.
  • BC
    Blue Cuties
    Nov 14, 2025
    2.0
    I always liked their seasonal releases but every time a different person makes it, it comes out so different. Today I tried a matcha with extra cookie butter cold foam and light Ice. I pull to the window, there was only a very thin layer of cold foam, definitely not light Ice and the drink was so frothy it was like air. There wasn't enough milk within the drink, it's like all I got was bubbles. This used to be my go to Dunkin spot but lately their coffee tastes more chemically and their drinks are just so inconsistent. It's a waste of money.
  • MJ
    Marianne Jensen
    Oct 4, 2025
    3.0
    The food wasn't made well and the wait for it was forever. They weren't even busy. Ugh!
  • HG
    Hayden Graham
    Sep 16, 2025
    5.0
    Junior and his team phenomenal! They are always so kind and giving. I stay loyal to this location! ❤️
  • CJ
    Cedric Johnson
    Aug 19, 2025
    4.0
    I wasn't aware of the upgrades, looks nice
  • AC
    Alicia C
    Jul 17, 2025
    2.0
    Consistently the slowest drive thru Dunkin I’ve ever been at. Wait time ranging from 4 minutes waiting at the order box, to 16 minutes to get through the line.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Round Lake Beach, IL?

The store is open Monday to Saturday from 4:30 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Round Lake Beach offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.