Chipotle Mexican Grill

3.2
1073 reviews
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Business Details

1936 IL Route 83, Round Lake Beach, IL
60073, United States
(847) 543-4266
https://locations.chipotle.com/il/round-lake-beach/1936-il-route-83?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1419
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About

Mexican Restaurant
Chipotle Round Lake Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1936 IL Route 83, Round Lake Beach, IL
60073, United States

Hours

Reviews

3.2
1,073 reviews
5 stars
373
4 stars
208
3 stars
109
2 stars
80
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and lack of attention to orders.

Portion Sizes

Many reviews highlighted issues with skimpy portion sizes, with customers feeling shortchanged on ingredients.

Food Quality

There were numerous complaints about the quality of food, including undercooked rice, stale chips, and inconsistent freshness.

Management Issues

Several customers noted a lack of effective management, leading to disorganization and unprofessional behavior from staff.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive interactions while many others reported negative experiences.
  • WW
    Warren Waller
    5 days ago
    5.0
    Im having a really hard day today and they gave me so much food when I ordered extra on the app. It made my day. Thankyou
  • MJ
    M J
    Jan 1, 2026
    1.0
    I should have read the reviews before going here. They are so rude and so incompetent that it's unbelievable. Ridiculous. Never again.
  • SL
    Sydra Little
    Dec 29, 2025
    5.0
    My Dearest Chipotle… This Chipotle rocks!!! And Trey and Kate are the bomb. They are always so friendly and helpful. I also watched Trey clean that grill so good…that man deserves a raise. Kate deserves a raise too cause she’s always so sweet and beautiful. Love you forever Chipotle ❤️ Love, Sydra
  • SM
    Serene Madison
    Dec 18, 2025
    1.0
    Literally gave me like a tablespoon of rice… My other bowl was double chicken and it was very light. I reported it in the app and was only offered a free drink coupon when I spent $30 to basically eat a bowl of condiments :/ Super disappointing
  • KC
    Kyle Corn
    Dec 14, 2025
    1.0
    They open at 11 or 11:02 or 11:16 not 10:45 like advertised and the food quality compared to surrounding chipotle is disgusting idk how this chipotle is still open
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Round Lake Beach offer?

Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Round Lake Beach?

Chipotle is open daily from 10:45 AM to 11:00 PM.