Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 250 W Rollins Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in ROUND LAKE BEACH, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and overall taste.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendly service and positive attitudes.
Inconsistent Experience
The quality of service and food varied significantly, with some customers reporting great experiences while others faced long wait times and poor service.
EA
Eric alcantara
5 days ago
1.0
Ordered a #10 and they drenched my sandwich on both sides
JH
Julie Heeren
Dec 19, 2025
2.0
Seems every other time we order from this location in the drive thru, an item is missing. Live too far to go back for it. Really ruins the meal.
BB
Bob Bob
Dec 18, 2025
1.0
We got a wopper Jr for my mom and the copper dosnt come with cheese we didnt ask to put cheese on it and for some reason they put cheese on it also the workers here don't know what they are doing
AR
Alexandra Roman
Dec 6, 2025
1.0
pulled in the drive thru and from the moment we arrived Tonya treated us with hostility and attitude stating they are only taking mobile or delivery orders. when I asked how i’m able to order the spongebob meal that is in stores only she told me not sure you gotta figure that out on your own. I asked if there was a reason why they are only taking mobile and delivery and she rudely spoke over me shouting “BECAUSE MY MANAGER SAID SO” We then got stuck waiting in line to leave and I called in the meantime and spoke to this very nice lady who apologized on Tonya’s behalf saying she was not sure why she said that to us or treated us that way but that she was willing to take our order and make it for us and to just pull up to the second window. once we got to the window it was pretty obvious that the manager was Tonya and that she was clearly talking about herself in third person thinking she’d get away with it. once we realized this we let the lady who talked to me on the phone know that we were no longer comfortable ordering there as we shouldn’t have been treated that way in the first place. it was confirmed the lady on the speaker who said the “manager” isn’t allowing orders was said manager after the lady called her by her name asking her to move out of the way when we got to the window and even told her you shouldn’t of talked to them that way. Tonya clearly didn’t give a crap and probably treats people like garbage on a regular
JH
Jackie Harmon
Dec 2, 2025
1.0
This is the third time in a row we’ve received cold food from this Burger King. Everything-from the fries to the Whopper—was ice cold. Today was especially bad. We ordered the new SpongeBob meal and a plain Whopper, and this is how it came. Not only was it covered in mayo and completely wrong, but it was cold to the touch and the bun was soggy and falling apart. It was honestly disgusting.
We held off on leaving a review before, but this was the last straw. The service has gone downhill, the wait times keep getting longer, and the food quality has clearly dropped. We’re officially done with this location, which is disappointing because we used to joke that this was the only Burger King that didn’t mess up our food.
I would like to check the balance of my Crown Card
Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.
I would like to apply to a position at Burger King. How can I do this?
We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator
Where can I find the Nutritional Information for Burger King products?
Please visit bk.com/nutrition for more details on nutritional information for Burger King products.
What are Burger King’s hours of operation?
Hours vary by location. Most Burger King restaurants open early for breakfast and close late, with some open 24 hours. Check your local restaurant’s hours on Google or the BK® app.
Does Burger King serve breakfast all day?
No. Breakfast is typically served until 10:30 or 11:00 AM, depending on the location. After that, the lunch and dinner menu is available.
Does Burger King have a drive-thru?
Yes. Most Burger King restaurants offer a convenient drive-thru for fast ordering and pickup.
Can I order Burger King for delivery?
Yes. Burger King offers delivery through the BK® app and popular services like Uber Eats, DoorDash, Grubhub, and Postmates. Availability depends on your area.
Does Burger King offer mobile ordering?
Yes. You can order ahead and pay through the Burger King app for pickup, delivery, or curbside (where available).
Does Burger King have vegetarian or vegan options?
Yes. Many locations serve the Impossible™ Whopper and other meat-free menu items. Availability may vary by restaurant.
Does Burger King have kids’ meals?
Yes. Burger King offers King Jr.™ Meals with kid-sized portions, a side, drink, and toy.
Does Burger King cater or offer large orders?
Some locations can accommodate large group orders or catering trays. Contact your local Burger King to learn more.
Where is the Burger King restaurant located in Round Lake Beach, IL?
The Burger King restaurant is located at 250 W Rollins Rd, Round Lake Beach, IL 60073, US.
What are the operating hours of the Burger King at 250 W Rollins Rd?
This Burger King is open 24 hours a day, 7 days a week, with drive-through service available at all times.
Does this Burger King location offer delivery or takeout services?
Yes, this location provides delivery and also supports takeout service.
Can I order from Burger King using a mobile app?
Yes, you can order using the Burger King app available on both the Apple App Store and Google Play Store.
What payment options are accepted at the Burger King on W Rollins Rd?
This Burger King location accepts cash payments.
What type of food can I expect at the Burger King in Round Lake Beach?
You can enjoy a wide range of options including burgers, breakfast items, lunch, and dinner, all prepared your way with signature flame-grilled burgers like the Whopper®.
Is there free Wi-Fi available at this Burger King?
Yes, the restaurant offers free Wi-Fi for its customers.
Are there other Burger King locations nearby?
Yes, there are additional Burger King restaurants nearby which can be convenient if visiting different parts of Round Lake Beach.
What nearby places can I visit before or after dining at Burger King?
You can visit nearby places such as The Home Depot for home improvement needs, or relax with physical therapy services at Athletico Physical Therapy close by.
How can nearby facilities like Shell gas station or O'Reilly Auto Parts benefit me during my visit to Burger King?
If you need to refuel or perform car maintenance, Shell gas station and O'Reilly Auto Parts are conveniently located close to Burger King, allowing you to combine errands with your meal visit.