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Burger King

3.4
(789 reviews)

Business Details

(847) 546-3663
https://burgerking.com/

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 250 W Rollins Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in ROUND LAKE BEACH, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
250 W Rollins Rd, ROUND LAKE BEACH, IL
60073-1324, United States

Hours

Reviews

3.4
789 reviews
5 stars
315
4 stars
132
3 stars
104
2 stars
49
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food quality.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing concerns about food safety.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees, particularly Mary, for their friendly and helpful service.

Inconsistent Experience

The quality of service and food varied significantly between different times of day, with morning shifts receiving more positive feedback.
  • KD
    Kim DeLong
    Feb 19, 2026
    4.0
    Would have given five stars for the service because it's usually great but I ordered extra pickles one day and was charged an extra 70 cents. That was the only employee that was not friendly. They're almost always very quick with the orders. Quicker than any other fast food drive-thru I've been to.
  • CS
    Christian Stephan
    Jan 24, 2026
    1.0
    They never get my order right even told them 2 times and waited an extra 10 minutes just to get it wrong smh
  • E_
    Edgar _gmz
    Jan 23, 2026
    1.0
    Never have I written review till now, this place can never show an ounce of respect and human manners, always rude and disrespectful. And not only that they scratched their nose before handing the food. Only a nightmare thinking how the food quality is in there.
  • BE
    brandon eriksen
    Jan 16, 2026
    1.0
    Why do they have a sign saying 24 hrs when half the time I try and go late I wait for 10 plus minutes and nobody answers, or they tell me they are only accepting delivery or mobile orders?
  • MK
    Michael Kwiatkowski
    Jan 15, 2026
    5.0
    Drive thru...food fresh even at midnight

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator

Brand Certified Facts from Burger King

Burger King partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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