Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.6
1,252 reviews
5 stars
517
4 stars
277
3 stars
145
2 stars
94
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many customers reported that the food was often cold, overcooked, or not prepared as requested, leading to dissatisfaction.
Management Concerns
Several reviews mentioned a lack of effective management, with complaints about unorganized staff and inadequate responses to customer issues.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and attentiveness.
- OOOleg OJan 1, 20261.0extremely long wait for pickup. More than 35 minutes. Ridiculous.
- LLLeon LunarDec 22, 20251.0Came in with my family Sunday and it was so bad the waitress came by and greeted us after about 5 minutes in a dead section then didn't take our drink before leaving then when we did place our orders it didn't take long for our food to come out but the taco hard shell was black with no sauce it comes with medium and the wrap was dry with no sauce either and finally the kids Mac n Cheese was rock solid overall a bad experience that I will advice others don't go and receive
- ARabbey ramirezDec 7, 20251.0Bad experience today!! African American lady at the register around 5:30 pm was very rude and hard trouble understanding a reasonable customization that my friend wanted. She was also yelling at her coworkers. I would not come here for good customer service & especially if I wanted something to my preference.
- SPShayne PowerNov 14, 20251.0Currently now waiting 20 mins to talk to a manager after they screwed my order up all while the food continues to get colder. The manager apparently will not speak with me.
- AAAlex AlbertoOct 24, 20251.0I Placed an order online and when i went to pick up i was missing part of my order. They told me to wait 5 minutes to complete it and i waited for about 15 minutes and i asked for an update again and the representative never came back to update me. Then the manager, i believe his name was kyle, told me to go sit down that there was plenty of sits available and i told him i was waiting for an update on my order and he insisted to take a sit and i just said to give me my money back and when he was processing a refund he said whats your name “felipe”? Like he was racial profiling me. I felt offended because clearly he knew that isnt my name. He proceeded to say the food was ready and i said then go check thats what ive been waiting for. This time he brought the food back fast. The other people were complaining that nobody was serving them and they had been waiting for a while as well. This is type of service and behavior from employees is unacceptable. Will never return back to this place! Nobody deserves to be treated like this.
Frequently Asked Questions About Buffalo Wild Wings
What types of cuisine does Buffalo Wild Wings in Round Lake Beach offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 500 East Rollins Road?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.
Where is Buffalo Wild Wings located in Round Lake Beach?
It is located at 500 East Rollins Road, Round Lake Beach, IL 60073, USA.
How can I contact Buffalo Wild Wings in Round Lake Beach?
You can call Buffalo Wild Wings at +1 847-546-8366.
Does Buffalo Wild Wings in Round Lake Beach have an online menu or website?
Yes, you can view their menu and more information on their website at https://www.buffalowildwings.com/locations/us/il/round-lake-beach/500-east-rollins-road/sports-bar-1559/.
Is Buffalo Wild Wings in Round Lake Beach a sports bar?
Yes, it is categorized as a sports bar, chicken wings restaurant, and takeout restaurant.
What nearby places of interest can I visit before or after dining at Buffalo Wild Wings?
You might want to visit Jessie May's Ice Cream for desserts or the Regal Round Lake Beach cinema for entertainment, both located near Buffalo Wild Wings.
Are there other food options near Buffalo Wild Wings in Round Lake Beach?
Yes, nearby options include Jersey Mike's Subs, Panda Express, Rosati's Pizza, and Asian Grill Sushi Buffet.
Can I find fitness and recreation centers near Buffalo Wild Wings?
Yes, LA Fitness and British Swim School are nearby, perfect for combining dining with fitness activities.
Are there convenient shopping or service locations close to Buffalo Wild Wings?
Yes, Rollins Crossing shopping center, Great Clips hair salon, and Fifth Third Bank are nearby services for your convenience.