Arby's

4.2
636 reviews
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Business Details

776 E Rollins Rd, Round Lake Beach, IL
60073, United States
(847) 546-1110
http://www.arbys.com/locations/us/il/round-lake-beach/776-e-rollins-rd/store-5900
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
776 E Rollins Rd, Round Lake Beach, IL
60073, United States

Hours

Reviews

4.2
636 reviews
5 stars
344
4 stars
152
3 stars
83
2 stars
18
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the roast beef and curly fries, while others reported issues with freshness and preparation.

Customer Service

Generally positive feedback on customer service, with many noting friendly and attentive staff, though some experiences highlighted rudeness and order mistakes.

Cleanliness

Most customers appreciated the cleanliness of the restaurant and restrooms, contributing to a pleasant dining experience.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.

Value for Money

Opinions on pricing varied, with some finding it fair for fast food, while others considered it overpriced.
  • JM
    Jim Marino
    Dec 27, 2025
    1.0
    I was unimpressed with the quality of the steak bites and when I informed the Mgr he said there was nothing he could do so I reached out to corporate and was informed that I needed to use a credit card to inform them of my greivances.
  • KB
    Kassandra Barragan
    Dec 24, 2025
    5.0
    Went to Arby’s on Christmas Eve I honestly did not expect great customer service . Young lady Arianna H. Was so kind to us even my children noticed it saying “mommy the lady was so nice”
  • DD
    David Davila
    Dec 14, 2025
    1.0
    I don't know if that was roast beef or if it was mystery meet really could not tell.
  • LR
    Lawrence F Ramos
    Dec 13, 2025
    5.0
    Great service fast and friendly
  • JE
    Jamie Ekx
    Nov 17, 2025
    5.0
    Is anything better than Arby's roast beef sandwich? No
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