Taco Bell

3.8
957 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9467 W Higgins Rd in Rosemont. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9467 W Higgins Rd, Rosemont, IL
60018, United States

Hours

Reviews

3.8
957 reviews
5 stars
451
4 stars
221
3 stars
103
2 stars
48
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, indicating a need for better attention to detail.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, particularly the restrooms, which received positive remarks.

Staff Attitude

While some employees were praised for their friendliness and helpfulness, others were criticized for being rude and unprofessional.
  • TL
    Tadeusz Laskowiecki
    Dec 26, 2025
    1.0
    Stałem 10 minut niestety nikt mnie nie obsłużył tak się traci klijenta
  • IJ
    Isaac J.
    Dec 24, 2025
    3.0
    Taco bell
  • IN
    imran nazeer
    Dec 20, 2025
    1.0
    Absolutely disgusting service. The staff at this location are unbelievably slow, rude, and arrogant. There is zero urgency and clearly no interest in customer service. Watching employees move at a snail’s pace while customers wait is beyond frustrating. Management either doesn’t care or has completely lost control of this location. The difference in attitude is obvious — the Spanish-speaking staff were polite, professional, and respectful, while the rest of the staff were careless, dismissive, and openly rude. This location has gotten so bad that even my friends have stopped ordering from here entirely. That should tell management everything they need to know. Until the staff is replaced or properly trained, this franchise is not worth anyone’s time or money.
  • XX
    xracecar
    Dec 6, 2025
    2.0
    They don't follow instructions. Might need extra prompting to actually follow through. Requested food with no ingredient but when I get it, it has the ingredient that I want taken out.
  • AN
    ashwin nayee
    Dec 5, 2025
    1.0
    Please look into the behavior of the employees in the drive-through area. They are wasting a lot of time, and even when the order is ready at the window, they don’t hand it to the customer right away. Instead, they are busy doing other things and joking around inside. Manager, please take an action.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru is open from 7:00 AM to 3:00 AM Monday through Wednesday, and from 7:00 AM to 4:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.