Portillo's Pick Up Rosemont

3.8
375 reviews
Get DirectionsCallWebsite

Business Details

10290 W Higgins Road, Rosemont, IL
60018, United States
(847) 443-2150
https://www.portillos.com/location/rosemont/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 10290 Higgins Road! Dive into the authentic taste of Chicago Street food at our Speedway themed restaurant, just 1.5 miles, 0.9 miles, 2.8 miles, 3.0 miles, 2.4 miles from O'Hare International Airport, Allstate Arena, Fashion Outlets of Chicago, Impact Field, Donald E. Stephens Convention Center. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Location

Portillo's Pick Up Rosemont
10290 W Higgins Road, Rosemont, IL
60018, United States

Hours

Reviews

3.8
375 reviews
5 stars
189
4 stars
67
3 stars
31
2 stars
22
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising the Italian beef and hot dogs, while others reported cold or poorly made items.

Service Issues

Frequent complaints about order accuracy and slow service, with several customers noting missing items or incorrect orders.

Drive-Thru Experience

The drive-thru only format is convenient for many, but some customers expressed frustration with long wait times and lack of seating.

Customer Service

While some staff were praised for their helpfulness, others received negative feedback for poor customer service and management issues.

Pricing Concerns

Customers noted that prices seem high for the quality and portion sizes, leading to dissatisfaction among some patrons.
  • ZC
    Zachary Clay
    Dec 31, 2025
    1.0
    I ask for the gravy on the side and then give me a cup with half a ounce. Barely enough for a quarter of my sandwich. Very disappointed. Not returning to this location.
  • DB
    Donnie Biederman
    Dec 29, 2025
    5.0
    No seating Drive Thru only food was good. Pretty easy to get in and out of this location
  • CR
    Chris “Lucky” Richard
    Dec 29, 2025
    5.0
    Its Portillos, what needs be said. Food is always amazing. But go during the day, service is super quick. At night, 4 songs on the radio til food arrived.
  • LL
    Luke
    Dec 27, 2025
    2.0
    Cold fries. Flavorless sandwich. The coke was good. Too expensive for the portion and quality of food. My last time at Portillo’s
  • CC
    Chris Castillo
    Dec 24, 2025
    5.0
    I have to tell you when you put the cheesy sauce on your italian beef dipped with hot peppers. It's the amazing thing I've ever tried in my life. It's my go to from now on you. 😋🍖🔥 #ItalianBeef #CheesySauce #HotPepperDip
Read more reviews on Google

Frequently Asked Questions About Portillo's Pick Up Rosemont

What type of food does Portillo's Pick Up Rosemont specialize in?

Portillo's Pick Up Rosemont specializes in authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, and fresh chopped salad.

What are the operating hours of Portillo's Pick Up Rosemont?

Portillo's is open from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.