Brand Certified
Portillo's Pick Up Rosemont
3.8(392 reviews)
Certified by Portillo's Pick Up Rosemont • Mar 01, 2026
Business Details
10290 W Higgins Road, Rosemont, IL
60018, United States
Certified by Portillo's Pick Up Rosemont • Mar 01, 2026
(847) 443-2150
Certified by Portillo's Pick Up Rosemont • Mar 01, 2026
https://www.portillos.com/location/rosemont/
Certified by Portillo's Pick Up Rosemont • Mar 01, 2026
About
Certified by Portillo's Pick Up Rosemont • Mar 01, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 10290 Higgins Road! Dive into the authentic taste of Chicago Street food at our Speedway themed restaurant, just 1.5 miles, 0.9 miles, 2.8 miles, 3.0 miles, 2.4 miles from O'Hare International Airport, Allstate Arena, Fashion Outlets of Chicago, Impact Field, Donald E. Stephens Convention Center. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Location
Certified by Portillo's Pick Up Rosemont • Mar 01, 2026
Hours
Certified by Portillo's Pick Up Rosemont • Mar 01, 2026
Reviews
3.8
392 reviews
5 stars
201
4 stars
69
3 stars
32
2 stars
23
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers experiencing cold or poorly prepared items, while others praised the taste of specific dishes like the Italian beef and Chicago dogs.
Service Speed
Generally positive feedback on the speed of service, especially during busy times, although some customers reported slow service and order inaccuracies.
Customer Experience
Staff friendliness received mixed reviews; while some customers appreciated the courteous service, others reported negative experiences with staff behavior and order handling.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Location Limitations
Noted as a drive-thru only location with no seating or restroom facilities, which some customers found inconvenient.
- SRScott RohFeb 22, 20265.0Courteous staff with a team effort to get out all quality product that is similar to any other production, no matter the location..... even late hour pickup near Ohare, where customer demand can vary by the weather and flights. I'll be stopping with an order from my wife (long time fan) before I go back to Wisconsin.
- LLLeeFeb 18, 20261.0I am a Portillos fan of their Italian beef however im not sure what happend tnis time around but i got food poisoning the next morning. I ordered a beef sandwich last Monday around 12:00pm noon on 2/9/26 from this location. I was sick for almost 8 days not sure if they served old roast beef meat that was left out or if it was undercooked but however i never want to feel the way i felt in the hospital and bed all those days. I am now afraid to eat from this location :(
- JNJames NestlerFeb 13, 20264.0Carry out only and the service was quick and friendly even during an afternoon rush
- BObepos1luv okFeb 12, 20262.0Two stars because they continue to serve me lukewarm to cold food. Hot food supposed to be served hot. Clearly this has been an ongoing problem according to Google review summary. People can get sick. Managers need to check the temperature of food. Train staff on food handling safety temperatures.
- CACorey AtkinsFeb 1, 20265.0Before our annual Jamaica trip in January we always head over to Portillos for amazing Italian beef sandwiches, our boys are simple so they get the chicken strips .... Your food always makes us happy your service is truly fast and amazing. We will continue to come back every January 💯‼️ you never disappoint....
Frequently Asked Questions About Portillo's Pick Up Rosemont
What type of food does Portillo's Pick Up Rosemont specialize in?
Portillo's Pick Up Rosemont specializes in authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, and fresh chopped salad.
What are the operating hours of Portillo's Pick Up Rosemont?
Portillo's is open from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Portillo's Pick Up Rosemont offer delivery and catering services?
Yes, Portillo's offers convenient delivery and catering options to bring their Chicago favorites right to your door.
Where is Portillo's Pick Up Rosemont located?
It is located at 10290 W Higgins Road, Rosemont, IL 60018, United States.
Is Portillo's Pick Up Rosemont family-friendly?
Yes, the restaurant is designed for family-friendly dining with a fun atmosphere.
How can I view the menu or place an order online for Portillo's Pick Up Rosemont?
You can view the menu and place orders online at https://order.portillos.com/menu/portillos-rosemont.
Which nearby hotels can guests stay at when visiting Portillo's Pick Up Rosemont?
Nearby hotels include Best Western at O'Hare, Holiday Inn Express Chicago O'Hare, Staybridge Suites Chicago O'Hare Rosemont, Edward Hotel Chicago, and Holiday Inn Chicago O'Hare Rosemont.
What nearby attractions can I visit before or after dining at Portillo's?
You can visit the Allstate Arena, Fashion Outlets of Chicago, Impact Field, and Donald E. Stephens Convention Center, all located within a few miles of Portillo's Pick Up Rosemont.
Are there other dining options near Portillo's Pick Up Rosemont?
Yes, nearby dining options include Shoeless Joe's Ale House & Grille, Pine Grove Restaurant, Land & Lake Rosemont, Which Wich, Ostras Lounge & Oyster Bar, McDonald's, and Popeyes Louisiana Kitchen.
Can Portillo's Pick Up Rosemont be accessed easily from O'Hare International Airport?
Yes, it is conveniently located approximately 1.5 miles from O'Hare International Airport, making it easily accessible for travelers and visitors.
Brand Certified Facts from Portillo's Pick Up Rosemont
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