Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 10290 Higgins Road! Dive into the authentic taste of Chicago Street food at our Speedway themed restaurant, just 1.5 miles, 0.9 miles, 2.8 miles, 3.0 miles, 2.4 miles from O'Hare International Airport, Allstate Arena, Fashion Outlets of Chicago, Impact Field, Donald E. Stephens Convention Center. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Location
Hours
Reviews
3.8
356 reviews
5 stars
178
4 stars
64
3 stars
30
2 stars
20
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food, there were several complaints about inconsistencies, such as burnt items, missing ingredients, and poor quality of certain dishes.
Service Issues
Numerous reviews highlighted problems with order accuracy, slow service, and unhelpful staff, leading to customer frustration.
Drive-Thru Experience
The drive-thru service was noted as quick and efficient by some, but others experienced long wait times and issues with order fulfillment.
No Dine-In Option
Customers expressed disappointment over the lack of seating, making it difficult to enjoy meals on-site.
Customer Service
Mixed feedback on customer service, with some praising individual staff members while others reported negative experiences with management and staff attitude.
- SIShem Ishler4 days ago5.0They really slinging them wieners at this joint. So many wieners! I’ll probably start dropping by whenever I fly into and out of ORD. Super nice representation of the Chicago Dog. I’ll try the chili cheese dog next. Onion rings are fantastic. Service was prompt. Big parking lot if you wanna chill while waiting on an arrival. Maybe crown down in a succulent wiener while you’re at it.
- LVLisa VasquezNov 16, 20255.0It was a pleasant experience. The food was delicious 😋
- MOmichael oneillNov 16, 20253.0I've eaten at alot of portillos. The service was bad. They forgot my friends hot dog.
- AZAngela ZentenoNov 16, 20251.0Open until 1am but they stop serving half their menu at 11pm? Would not recommend this location at all.
- BCbrianne cristNov 14, 20251.0Disgusting. I swear they chewed the meat up and spit it out in the bun. The meat tasted like dog food, the bun was so soggy it just fell apart and the whole sandwich itself looked like someone squished it together. I took one bite and spit it right back out. You can tell whoever made it has absolutely no care for quality. Very disappointing for my first time trying this place. I was nice and gave 3 stars for service and atmosphere because I ordered online so I didn’t get to experience that but if it’s anything like their food I’m sure it was shit. I will NOT be going back, ever.
Frequently Asked Questions About Portillo's Pick Up Rosemont
What type of food does Portillo's Pick Up Rosemont specialize in?
Portillo's Pick Up Rosemont specializes in authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, and fresh chopped salad.
What are the operating hours of Portillo's Pick Up Rosemont?
Portillo's is open from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Portillo's Pick Up Rosemont offer delivery and catering services?
Yes, Portillo's offers convenient delivery and catering options to bring their Chicago favorites right to your door.
Where is Portillo's Pick Up Rosemont located?
It is located at 10290 W Higgins Road, Rosemont, IL 60018, United States.
Is Portillo's Pick Up Rosemont family-friendly?
Yes, the restaurant is designed for family-friendly dining with a fun atmosphere.
How can I view the menu or place an order online for Portillo's Pick Up Rosemont?
You can view the menu and place orders online at https://order.portillos.com/menu/portillos-rosemont.
Which nearby hotels can guests stay at when visiting Portillo's Pick Up Rosemont?
Nearby hotels include Best Western at O'Hare, Holiday Inn Express Chicago O'Hare, Staybridge Suites Chicago O'Hare Rosemont, Edward Hotel Chicago, and Holiday Inn Chicago O'Hare Rosemont.
What nearby attractions can I visit before or after dining at Portillo's?
You can visit the Allstate Arena, Fashion Outlets of Chicago, Impact Field, and Donald E. Stephens Convention Center, all located within a few miles of Portillo's Pick Up Rosemont.
Are there other dining options near Portillo's Pick Up Rosemont?
Yes, nearby dining options include Shoeless Joe's Ale House & Grille, Pine Grove Restaurant, Land & Lake Rosemont, Which Wich, Ostras Lounge & Oyster Bar, McDonald's, and Popeyes Louisiana Kitchen.
Can Portillo's Pick Up Rosemont be accessed easily from O'Hare International Airport?
Yes, it is conveniently located approximately 1.5 miles from O'Hare International Airport, making it easily accessible for travelers and visitors.