McDonald's

3.7
2722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6150 N River Rd, Rosemont, IL
60018, United States

Hours

Reviews

3.7
2,722 reviews
5 stars
1,197
4 stars
548
3 stars
416
2 stars
175
1 star
386

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; some customers praised the service while others reported rude or unhelpful interactions.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Speed of Service

Many reviews highlight fast service, with some customers noting exceptional speed and efficiency, while others experienced delays.

Cleanliness

The location is generally reported as clean, but some customers noted signs of wear and dated appearance.
  • EC
    Elly Cruz
    6 days ago
    1.0
    Randomly canceled my pickup order as I was outside waiting.
  • SE
    S. J. Hawkins, Ed.D.
    Jan 2, 2026
    5.0
    I've never been to a McDonald’s where the culture required everyone to smile. It's evident that the staff has outstanding leadership. The food presentation was also on target. Kudos to all staff during this lunch shift. Leaders understand and appreciate good leadership!
  • EE
    ElatedMuffin6
    Jan 1, 2026
    1.0
    I went through the drive through at 11:30 p.m. on New Years Eve. The women on the speaker was very pushy and had an aggressive tone. When we pulled up to the second window, we did not receive one chocolate twist ice cream cone. When we asked for it, she pointed towards a different cone dismissively. Not wanting to be aggravating, we left. Eating our food, we discovered that we had a cold Big Mac, no spoon for our ice cream, and no napkins. I'm not kidding. I understand that it's busy, but that's no excuse to be disrespectful to customers.
  • LM
    L Meyer
    Dec 22, 2025
    1.0
    Listen. No one wants to be at McDonalds at 1am, probably not even the employees. But we just got off a flight and needed food. All we wanted was chicken nuggets, fries, and a drink. So tell me why the lady who took my order in the drive thru cut me off every third word to say something snarky and rude AND was screaming every word. It got so bad that I literally only said the food items, and I'm still thinking about this 2 hours later.
  • JB
    Jennifer Berger
    Dec 21, 2025
    5.0
    Staff is always friendly here. Customer service always seems good with not much if any wait for your order. Always like stopping here when I land into Ohare.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Rosemont, IL?

McDonald's in Rosemont, IL is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.