Welcome to Dave & Buster's in Rosemont IL, your premier spot for food, fun, and entertainment located at 9870 Berwyn Ave. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster's is the top choice for dining, gaming, sports viewing, and entertainment all in one place.
Customer service experiences were mixed, with some praising attentive staff while others reported slow service and unhelpful attitudes.
Food Quality
Food quality received varied feedback; some enjoyed the meals while others found them overpriced or poorly prepared.
Atmosphere
The atmosphere was generally described as fun and energetic, but some customers noted issues with noise levels and cleanliness.
Game Experience
While many enjoyed the variety of games, several customers reported that many machines were out of order or malfunctioning.
FH
Felix Vogele (HUGWOLF)
3 days ago
1.0
Terrible service. Machines continually stole credits and the staff didn't want to cedit them. Had to speak to 5 employees just to get a game credit back. Complete lack of regard for customer service. Don't waste your money here
FF
FlyingOSUBuckeye
6 days ago
1.0
1. Seated right away because it wasn’t busy
2. Waited 20 minutes before waiter came to table
3. 10 more minutes wait for drinks
3. Out of Spinach dip but were charged for the plain chips. Yum. Plain tortilla chips!
4. Waited 10 minutes for salsa (charged) smallest salsa container I’ve ever seen lol
5. Waited 30 minutes for food after order
6. Waiter brought out breaded shrimp instead of grilled shrimp. If you’re hungry, order multiple orders because these are micro shrimp…
7. Veggie Bean Burger patty smelled like meat so was probably cooked on an unclean grille… be careful vegetarians and vegans!
8. No mustard at the table. Ketsup is hidden under the menus if you’re looking for it…
9. No drink refills
10. The restroom signage is weird. Just hang up a Men and Women sign please. Thanks!
MG
Margima Nono (Gima)
Jan 2, 2026
5.0
Took my family for New Year's Eve and we had a fun filled night with awesome arcade games to choose from to the exceptional food choices on the menu and the service was on point with our waiter. I wish I remembered his name but he was a delight to have as our server. I had bought tickets for the New Year's Party for the adults only side, my husband and I enjoyed the fact they had the appetizer buffet which they did state on their website when buying the tickets the voucher was good for the Chef's choice Appetizer buffet and dessert, a champagne to ring in the new year and bottomless soda drinks. We loved the staff who were having their own fun with the dj music in the back it was nice to enjoy seeing them enjoy themselves at their own work place. My family will definitely be coming back for the fun atmosphere, great waiting service and the food and drinks were perfect combo after a good gaming match.
TS
Terri Smith
Dec 30, 2025
3.0
It is a sports bar and has a very large game room. A lot of the games did not work properly. Our food was ok. We had smash burgers(were okay) and fries, salmon(sauted and not so good) and fries and fried fish(tasted good but they served with garlic mayo and it was cold) and fries. Our server was not available most of the time we were there.
MS
Mary Santos
Dec 28, 2025
1.0
Today my family and I went here. The games are great but when we went to get a table wait was 45 minutes actually was more then that lol. The table waitor was everywhere not attenive nor cared it showed. He (Fabio waiter) did not get the order right nor checked if we needed anything the worst service Ever! Now first we ordered appetizer beef nachos he he brought chicken. The chicken Philly was to salty. I dont know what happen to this location 😕 I rate it F! . Not worth what I paid for this visit. People if your looking place play games it good. Don't stay for the food not worth it. There are much better places that have waiters that attend customer with proper service. Not one manager passed by the table either change your ways before this place closes Down!
I contacted this number given below. I was told I would receive a call by manager with in 24-48 hours. No one has called snd its been over five days no call back.
Frequently Asked Questions About Dave & Buster's Rosemont
What is Dave & Buster's Rosemont known for?
Dave & Buster's Rosemont is your premier spot for food, fun, and entertainment, featuring a restaurant, sports bar, and a world-class arcade with games and virtual reality experiences.
Where is Dave & Buster's Rosemont located?
It is located at 9870 Berwyn Ave, Rosemont, IL 60018, USA.
What are the regular operating hours of Dave & Buster's Rosemont?
Monday through Thursday from 11:00 AM to 12:00 AM, Friday from 11:00 AM to 2:00 AM, Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to 12:00 AM.
Does Dave & Buster's Rosemont offer happy hour specials?
Yes, happy hour is available Monday to Friday from 4:00 PM to 7:00 PM. The restaurant is closed for happy hour on Saturdays and Sundays.
Does Dave & Buster's Rosemont provide takeout or delivery options?
Yes, they offer no-contact delivery service as well as takeout.
Is Dave & Buster's Rosemont family-friendly?
Yes, they welcome children and have a children's menu available. The venue is also wheelchair accessible with appropriate seating and restrooms.
Does Dave & Buster's Rosemont serve alcohol and cocktails?
Yes, they serve a variety of beers, wine, cocktails, and other alcoholic beverages at their on-site bar.
What amenities does Dave & Buster's Rosemont offer for events?
They offer customizable event spaces equipped with state-of-the-art technology and catering services suitable for birthdays, corporate events, and other gatherings.
Are there any notable nearby hotels convenient for visitors to Dave & Buster's Rosemont?
Yes, nearby hotels include Aloft Chicago O'Hare and The Rose Hotel Chicago O’Hare, Tapestry Collection by Hilton, making it convenient for guests visiting Dave & Buster's to stay close by.
What nearby dining options can I explore before or after visiting Dave & Buster's Rosemont?
Nearby dining options include Truluck's, a seafood restaurant and steakhouse, Carmine's Rosemont, an Italian restaurant and bar, and Thorn Restaurant & Lounge, an American restaurant and lounge.
Are there shopping opportunities near Dave & Buster's Rosemont?
Yes, the area around Dave & Buster's Rosemont features many shopping options such as Crocs, PUMA, White House Black Market, Levi's Outlet Store, Calvin Klein, and Nike Factory Store, among others, ideal for visitors who want to shop before or after enjoying entertainment.