Business Details
About
Mexican Restaurant
Chipotle Rosemont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,035 reviews
5 stars
463
4 stars
216
3 stars
85
2 stars
64
1 star
207
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with many reports of rude and unhelpful staff, while some customers praised friendly service.
Food Quality
Food quality is inconsistent, with complaints about stale ingredients, small portions, and incorrect orders, but some customers enjoyed the taste.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Numerous customers reported issues with online orders being incorrect or incomplete, leading to dissatisfaction.
Value for Money
Many customers feel that the portion sizes do not justify the prices, leading to perceptions of being overpriced.
- LSLillian Shephard5 days ago1.0This is the 2nd time I have attempted to place an order at the 7020 Mannheim location. Placed an order a day before on Uber Eats, which I can see online. I am waiting for the tracking information to come to life. I see no movement so, I call the 7020 location to inquire whether they had my order. After being on hold, a manager finally comes on the line. I ask her about the order, she states they she needs to transfer me to customer feedback. I check my Uber Eats order and it is now canceled. Receive an email from Ube Eats stating "Chipotle cannot fulfill my order". This is 45 minutes before my delivery. I will never use 7020 location. The manager saw my order and cancel it. After getting more runaround from customer service, I just hung up the phone.
- APAdella PalmoreNov 6, 20252.0My company placed an online order and none of my requests for items to be on the side were on the side. Everything was piled on in my bowl. Why give the option to put ingredients on the side when you are not going to honor the request.
- CWChad WilsonOct 24, 20254.0Good experience. They were out of lettuce lol.
- SSScriptifidOct 21, 20255.0Good food, nice restaurant, great service
- VRvinnie riveraOct 3, 20255.0The morning/lunch staff here is always so kind to me. My favorite chipotle location. Always fast and great service
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Rosemont serve?
Chipotle Mexican Grill in Rosemont offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Rosemont?
Chipotle Mexican Grill in Rosemont is open daily from 10:30 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Rosemont?
It is located at 7020 Mannheim Rd, Rosemont, IL 60018, near Target and the Allstate Arena.
Does Chipotle Mexican Grill in Rosemont offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Rosemont?
You can order online via their website at https://order.chipotle.com/ or through their Apple app link.
Is Chipotle Mexican Grill in Rosemont LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers and is inclusive to all.
What nearby restaurants can I visit after dining at Chipotle Mexican Grill in Rosemont?
Nearby restaurants include Panda Express for Chinese food, Culver's for American fast food, Sakura Sushi, Chili’s Grill & Bar offering Mexican and American dishes, and Cold Stone Creamery for desserts.
Can I combine my visit to Chipotle with shopping nearby?
Yes, Chipotle is near Target Store Rosemont and Ross Dress for Less, making it convenient to enjoy shopping alongside your meal.
Are there any nearby transit or entertainment venues that can help me find Chipotle in Rosemont?
Chipotle is located near the Allstate Arena, a popular entertainment venue, which can serve as a landmark when locating the restaurant.
What other food delivery or fast food options are available near Chipotle Mexican Grill in Rosemont?
Nearby fast food and delivery options include Mr. Broast Rosemont (burger and chicken), It's Just Wings (chicken wings), and Taco Maya (Mexican tacos).