Big Chicken

4.2
900 reviews
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Business Details

9437 W Higgins Rd, Rosemont, IL
60018, United States
(331) 308-6655
https://www.bigchicken.com/
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About

Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights

Location

Big Chicken
9437 W Higgins Rd, Rosemont, IL
60018, United States

Hours

Reviews

4.2
900 reviews
5 stars
571
4 stars
122
3 stars
82
2 stars
57
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Alfredo received numerous commendations for his friendly and helpful service, enhancing the overall dining experience.

Food Quality

While many customers praised the freshness and flavor of the chicken and sides, some expressed disappointment with the seasoning and quality of certain items.

Pricing

Customers noted that while the food is generally good, some found the prices to be on the higher side for the portion sizes and quality.

Atmosphere

The restaurant has a welcoming vibe, though some reviews mentioned issues with cleanliness and lighting in certain areas.

Menu Variety

The menu offers a range of chicken options and sides, but some customers were confused about the availability of certain items as advertised.
  • RB
    Ryan Borke
    1 day ago
    5.0
    Amazing Chicken! Everything from Fries, Curds, Slaw and the Dunks were 10/10 and excellent service, Alfredo there goes out of his way to make a great experience!
  • JK
    John Kong
    Nov 14, 2025
    3.0
    Cole slaw was not sweet. Very salty? Chicken tenders were a little overcooked by how dark the breading was. Fries were ok. $15.00 for a 3 PC tender meal with drink? Just a little pricey for what you are getting.
  • TC
    tom cooper
    Nov 9, 2025
    1.0
    The picture on the menu clearly shows two pieces of chicken on the sandwiches but both of ours had one small piece that was buried in slaw. Was supposed to be Nashville hot but was basically just a plain chicken strip. No heat at all. There were two tables with people I. The place but done in order took about 15 minutes. We wanted to like it and had high hopes. Very underwhelming. Do better Shaq.
  • EC
    Eduardo Calixto
    Nov 8, 2025
    5.0
    Both the chicken sandwich and fries were crispy and fresh. The cashier Alfredo was very helpful explaining all different choices of sandwiches. Definitely recommend trying out if you like breaded chicken. I would venture on the holly spice level next time.
  • CC
    Chrono
    Nov 6, 2025
    4.0
    Big Chicken is an absolute winner when it comes to comfort food done right. The chicken sandwiches are the highlight—crispy on the outside, juicy on the inside, and bursting with bold, unique flavors. Each creation has its own personality, from spicy to savory, and the toppings are thoughtfully chosen to complement the perfectly seasoned chicken. The sides are just as impressive, especially the fries and mac and cheese, which are rich, creamy, and addictively good. Every bite feels indulgent in the best possible way. The vibe at Big Chicken is upbeat and inviting, with a fun, modern atmosphere that matches the boldness of the food. The staff is friendly and efficient, always ready with a smile and quick service even when it’s busy. It’s the kind of place that makes you excited to come back—great food, generous portions, and a lively environment that makes the whole experience feel special. Big Chicken easily earns five stars for serving up big flavor, big portions, and big satisfaction.
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Frequently Asked Questions About Big Chicken

Does Big Chicken accept reservations?

No, Big Chicken does not accept reservations.

What are the opening hours of Big Chicken?

Big Chicken is open every day from 10:00 AM to 10:00 PM.