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Big Chicken

4.2
(942 reviews)
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Business Details

9437 W Higgins Rd, Rosemont, IL
60018, United States
(331) 308-6655
https://www.bigchicken.com/
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About

Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights

Location

Big Chicken
9437 W Higgins Rd, Rosemont, IL
60018, United States

Hours

Reviews

4.2
942 reviews
5 stars
606
4 stars
124
3 stars
84
2 stars
57
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the chicken sandwiches and tenders for being flavorful and well-cooked, although some noted inconsistencies in seasoning and temperature.

Service

Alfredo received numerous commendations for his friendly and helpful service, contributing positively to the overall dining experience.

Atmosphere

The restaurant was described as clean and inviting, with a fun atmosphere, although some customers mentioned noise levels and lighting issues.

Pricing

While many found the food worth the price, some customers felt that certain items were overpriced for the quality received.
  • TC
    T Casey
    5 days ago
    5.0
    I was able to visit my husband "SHAQ'" restaurant again and wasn't disappointed at all. The customer service Jerome gave us was excellent, and the food was delicious (plentiful). I look forward to visiting the establishment again. Just let me know when Shaq is coming so I give him a big hug💕.
  • KK
    kferm
    Feb 24, 2026
    4.0
    Stopped here for the first time after leaving the convention center. Took about 15 mins to get chicken tenders and a chicken sandwich. Both were fresh but everything requires sauce because of the lack of seasoning. Pop machine was a plus with the Stubborn Pineapple Cream option.
  • LM
    Lucas Meier
    Feb 23, 2026
    5.0
    Had to go check out the shaq magic, was not disappointed. Clean establishment. Great food. And Gabriel made great conversation, even listened to me yap about random stuff as I waited for my food. Would go back again
  • AT
    A T
    Feb 3, 2026
    5.0
    Sooooo good I went back the very next day! 😄 Seriously though, checked this place out with my son and ordered the #4 sandwich with fries & shakes - 🔥! So I doubled back with the hubby for the #1. 😋 Day 3 I just may go by myself. 🤣 Also, service was great. We were greeted upon entry. The worker helped to make sure we customized the sandwiches to our liking, and food came out in a decent time.
  • CC
    CFBM73
    Feb 1, 2026
    1.0
    Chicken sandwich the meat was very thin and the bun was cold. The chicken tenders were just okay the Mac and cheese was awful. Fries were good. McDonald's chicken sandwiches are better. Never will go back
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Brand Certified Facts from Big Chicken

This information is certified by Big Chicken and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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