Big Chicken

4.2
920 reviews
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Business Details

9437 W Higgins Rd, Rosemont, IL
60018, United States
(331) 308-6655
https://www.bigchicken.com/
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About

Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights

Location

Big Chicken
9437 W Higgins Rd, Rosemont, IL
60018, United States

Hours

Reviews

4.2
920 reviews
5 stars
590
4 stars
122
3 stars
83
2 stars
57
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the chicken sandwiches and tenders for being fresh, flavorful, and crispy, with many calling them the best they've had.

Service

Alfredo received numerous commendations for his friendly and helpful service, contributing positively to the overall dining experience.

Atmosphere

The restaurant is noted for its inviting and upbeat atmosphere, making it a pleasant place to dine.

Pricing

Some customers felt the prices were on the higher side for the portion sizes, while others believed the quality justified the cost.

Cleanliness

While many found the restaurant clean and well-maintained, there were a few mentions of issues in the restroom and some concerns about food presentation.
  • PS
    Parag Shah
    2 days ago
    3.0
    Visited the Rosemont location. Jerome, the person taking my order was friendly and helpful. We had our order as a takeout. I wanted to order a milkshake but was told the machine is down. Went home to have the creamy coleslaw one of side item but could not eat more than one bite. It was super salty.
  • RA
    Rodrigo Amado
    2 days ago
    5.0
    Jerome was very friendly and food is amazing first time trying it and love it
  • RR
    RICK
    Dec 27, 2025
    5.0
    When we were dropped of by our Uber driver and walked into an empty restaurant our thoughts immediately went to "how good is place". But after looking at the menu and getting some great advice from Jerome on what was the best choices my wife and son settled on the checked tenders and I had the Uncle Jerome Nashville Hot sandwich. Our meals were fresh to order and everything was piping hot. The crinke cut cry were a nice surprise since they are my favorite. After eating I challenged my son in a game of NBA JAM which I haven't played in ages. Needless to say I still got it and it wasn't even a contest. He didn't stand a chance. Will I eat here again? If I'm back in town and in the area it will be a must stop.
  • JT
    Jack Tsiftilis
    Dec 21, 2025
    5.0
    I love shaq’s big chicken me and my pals are here currently and we love it it’s only a little unfortunate we missed shaq by one day. From the the nba jam arcade machine to the chicken and fries everything is so good❤️
  • CB
    Carson Brooks
    Dec 12, 2025
    5.0
    My wife and I are in town for a comedy show in town and we wanted to eat somewhere with some good chicken and sides available and stumbled on this place not ever hearing of it prior and I’m glad we stopped in! The restaurant was super clean, the atmosphere on a Friday night at 8-9pm was more than inviting. The staff was great and easy to work with and the food was fresh and by far the best chicken sandwich I have had in some time. A++ across the board.
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Frequently Asked Questions About Big Chicken

Does Big Chicken accept reservations?

No, Big Chicken does not accept reservations.

What are the opening hours of Big Chicken?

Big Chicken is open every day from 10:00 AM to 10:00 PM.