Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Roselle. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.7
255 reviews
5 stars
121
4 stars
46
3 stars
22
2 stars
25
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor phone service, and rude staff, leading to dissatisfaction with overall service.
Food Quality
While some customers praised the wings and flavors, many noted inconsistencies in food quality, including overcooked items and incorrect orders.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the restaurant, including unclean restrooms and improper food handling practices.
Positive Experiences
Despite the negative feedback, there were numerous mentions of friendly staff and good food, indicating that some customers had positive experiences.
- PBPurvik Bhesania1 day ago1.0Went there yesterday. They had lost the order and instead of fixing it. Took time trying to get people behind me taking care of. Once I finally asked again about my order she placed it in and put me at the back of the line. She couldn’t explain how it got lost or offered any apologies. Didn’t even get the sauces I ordered because they ran out. Place 3 hrs ahead of time, order was an hour late. Front cashier Melanie is horrible. She needs some serious training
- DJDave Johnson2 days ago1.0I made a pickup order, and it was estimated 63 minutes and when I called for 15 minutes straight to try and cancel it no one would answer.
- RCRuss Cascio2 days ago2.0Hardy any meat on these wings compared to other locations the fries were very stale like they had been sitting in the basket for over a hour, won't be going back to this place again.
- LCLenny CJan 5, 20261.0I was literally on the phone for 28 minutes waiting so I started driving that way just to see if they were to answer on the way over there. They were just standing around. Nobody on the phone. Nobody doing anything just standing around. The point was to get my order in so on the drive that way by the time I got there it would be ready nobody is answering the phone in this location. Order online or order in person is there thing at this location I always have some type of problem at this location
- JSJake StanfordDec 7, 20251.0They left me on hold for 10 minutes then told me it would be a 30 to 40 minute wait for the wings. Very disappointing.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Roselle?
Wingstop Roselle is open daily from 10:30 AM to midnight.
Does Wingstop Roselle offer delivery and pickup services?
Yes, Wingstop Roselle offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through option available at Wingstop Roselle?
No, Wingstop Roselle does not have a drive-through service.
Where is Wingstop Roselle located?
Wingstop Roselle is located at 1306 W Lake St Ste 414, Roselle, IL 60172, United States.
What payment methods are accepted at Wingstop Roselle?
Wingstop Roselle accepts American Express, Discover, MasterCard, and Visa.
What type of food does Wingstop Roselle specialize in?
Wingstop Roselle specializes in classic and boneless chicken wings with over 11 iconic flavors, plus tenders and signature sides like seasoned fries and Cajun Fried Corn.
Can I order from Wingstop Roselle using a mobile app?
Yes, you can order through the Wingstop app available on both iOS and Android platforms.
What nearby eateries can I visit before or after enjoying Wings at Wingstop Roselle?
Nearby restaurants include Manila Fiesta (Filipino), Skippy's Gyros (Greek), Sonny's Italian Kitchen, Nancy's Pizzeria, and Scoops Ice Cream Parlour for dessert.
Are there any fitness or wellness centers near Wingstop Roselle?
Yes, Bill Cho's United Taekwondo Center and Ironclad Fitness Studio are nearby for fitness enthusiasts.
What places near Wingstop Roselle can help with personal care or grooming?
Nearby options include Parlor Hair and Lash Lounge, Wild Nails, and Studio Max Hair Design for beauty and grooming services.