Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
653 reviews
5 stars
257
4 stars
141
3 stars
112
2 stars
40
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and issues with the app, indicating a lack of attention to detail.
Food Quality
Inconsistent food quality, with reports of cold or improperly prepared items, affecting customer satisfaction.
Atmosphere
Concerns about the dining environment, including cleanliness and disruptive behavior from other patrons.
Positive Experiences
Some customers praised friendly staff and good service, highlighting that there are positive interactions despite the overall negative trends.
- UMulvi mehdiyevDec 20, 20251.0The short hispanic manager Laura and her “ great employee” idk what his name is very rude, disrespectful and unprofessional! I see others complain about her as well. The employee that called me a name could not even tell it to my face, was hiding as soon as pulled up to confirm his words. I dont mean to disrespect any hardworking employees at mcdonalds, now i get why they are getting paid miserable salary( well deserved) Laura you need to be fired!!!
- RRRick RaskowDec 17, 20251.0I went there for breakfast and tried to use my app in the drive through. I had rewards points built up and tried to provide a code for a free hash brown. For whatever reason, the code was not working. Instead of trying to troubleshoot and solve the problem, they were just trying to get me to pay for the hashbrown and insisting that the code would not work even though I clearly had enough points in the app and the correct code associated with it. The person helping me sounded annoyed that I was trying to collect my reward. Then the manager figured it out and applied the free hashbrown. Then there was an issue with paying through the app and when I told the cashier that I wanted to pay through the app, she said to me with an attitude that she couldn't enter in any other codes and thatI couldn't pay through the app. All 3 employees that I spoke with had an attitude and seemed upset that I was trying to use their company's app. It's not my fault it wasn't working correctly. I have used the app many times before without issue. I left and went to another mcdonalds and I had no issues using the app
- KVKatia VegaDec 12, 20252.0I’m not expecting my food to be made with extra care since it’s a fast food restaurant, but at least make it right. The service at this McDonald’s is always disappointing and really lacks a lot. I ordered a McWrap, and it was disgustingly cold and not made right at all. The tortilla was completely cold and flat, like it was just thrown together without care. The chicken sauce seemed like it was just dumped in there with no real effort. This isn’t the first time my food has been made like this either—it’s a consistent problem. Definitely not the quality or service I expect.
- AGAgnieszka GolecDec 11, 20255.0Good customer service and friendly staff :-)
- JRJessica RuedaDec 5, 20252.0Staff at drive through was nice, but the portions…. C’mon, at least put some type of effort.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 439 E Irving Park Road, Roselle, IL?
McDonald's is open for dining Monday through Saturday from 5:00 AM to 10:00 PM and on Sunday from 5:30 AM to 11:00 PM.
What are the delivery hours for McDonald's in Roselle, IL?
Delivery is available Monday through Saturday from 4:30 AM to midnight, and on Sunday from 6:00 AM to 11:00 PM.
Is there a drive-thru available and what are its hours?
Yes, there is a drive-thru open Monday through Saturday from 4:30 AM to midnight, and Sunday from 5:30 AM to 11:00 PM.
Which services does this McDonald's location offer?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I place an order online for delivery or pickup from McDonald's in Roselle?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android devices.
What payment options are accepted at McDonald's in Roselle?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's location?
The address is 439 E Irving Park Road, Roselle, IL 60172. The phone number is +1 630-529-8208.
Are there any nearby public transport options to get to McDonald's Roselle?
Yes, Metra - Roselle train station is nearby, providing convenient public transit to reach McDonald's.
What nearby places can I visit before or after dining at McDonald's in Roselle?
You can visit Pine Park for some outdoor recreation or check out Roselle Cruise Nights for arts and entertainment nearby.
Are there automotive services near McDonald's Roselle in case I need a vehicle repair or parts?
Yes, nearby automotive services include CARQUEST Auto Parts, Roselle Auto Clinic And Tire, Dan's Auto Repair, and Autos Morales for your vehicle needs.