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Many customers reported rude behavior from staff, particularly management, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile app orders were noted.
Atmosphere
The dining area was described as clean, but some customers found the atmosphere disrupted by loud children and teenagers.
Food Quality
While some customers praised the freshness of the food, others reported issues with cold or improperly prepared items.
Staff Friendliness
Despite some negative experiences, several reviews highlighted friendly and helpful staff members.
JJ
Justin
Nov 1, 2025
1.0
I’ve lived in the area for a very long time, so I’ve been to this McDonald’s many times. I feel like over the last year or so, the employees are extremely rude in the drive through in the afternoon/evening. I’m not looking for 5 star service but even saying a simple hello would be nice. Usually at the second window, they just hand you your food/drink and slam the window closed without saying anything.
Highly recommend the location on Bloomingdale Rd and Lake Street instead. The employees are super nice there.
SI
Sarah Adam Ibrahim
Oct 29, 2025
1.0
Hispanic manager with black hair is very rude with trash attitude. She always liked to create issues and make a bid deal. This is the 4 time it happened. Every time I order only line it doesn’t give me option to put it on the side she has issue everytime time I ask by the drive thru window and even when I done. Sometimes she asks me to pay extra and then o give her either a card of my phone one time she made faces and made weird shouts and gave me the card back without charging. Today I gave her the phone to charge she said come around. If extra sauce was 50 cents which I don’t mind paying the app would have let me. The only person who is amazing is the lady at the first window Marry always very sweet. It was a very disappointing experience today.
CW
Cadejia Whorline
Oct 26, 2025
1.0
I’m giving this location one star because the atmosphere is deplorable. This location attracts a lot of children and teenagers. I have encountered some of the most foul mouthed loud disrespectful teens and kids I have ever come across at this location. They’re loud they cuss, bang on tables, scream they crowd around the front doors and intimidate the customers coming in. They play loud music and discuss sexual topics loudly in earshot of elderly and young children. The owners need to do something about the influx of loud obnoxious kids and teens that frequent this location. Whether that’s enforcing a curfew or requiring that someone over the age of 18 be present to supervise.
NK
Nicole K
Sep 27, 2025
1.0
Multiple issues w app. Staff claims my order isn’t there when I have proof of email receipt. Short Hispanic lady manager took 5 min to come help with retrieving my order. Didn’t even act concerned. Didn’t do anything to resolve the order. Clearly hates her job. No customer service skills. I had better managerial skills in fast food as an asst gm at 17 years old compared to this lady. No apology just blank stares.
JS
Joe Siano
Sep 11, 2025
1.0
What can I say, It's McDonald's. Only go there when I'm in a rush.
What are the regular dining hours for McDonald's at 439 E Irving Park Road, Roselle, IL?
McDonald's is open for dining Monday through Saturday from 5:00 AM to 10:00 PM and on Sunday from 5:30 AM to 11:00 PM.
What are the delivery hours for McDonald's in Roselle, IL?
Delivery is available Monday through Saturday from 4:30 AM to midnight, and on Sunday from 6:00 AM to 11:00 PM.
Is there a drive-thru available and what are its hours?
Yes, there is a drive-thru open Monday through Saturday from 4:30 AM to midnight, and Sunday from 5:30 AM to 11:00 PM.
Which services does this McDonald's location offer?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I place an order online for delivery or pickup from McDonald's in Roselle?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android devices.
What payment options are accepted at McDonald's in Roselle?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's location?
The address is 439 E Irving Park Road, Roselle, IL 60172. The phone number is +1 630-529-8208.
Are there any nearby public transport options to get to McDonald's Roselle?
Yes, Metra - Roselle train station is nearby, providing convenient public transit to reach McDonald's.
What nearby places can I visit before or after dining at McDonald's in Roselle?
You can visit Pine Park for some outdoor recreation or check out Roselle Cruise Nights for arts and entertainment nearby.
Are there automotive services near McDonald's Roselle in case I need a vehicle repair or parts?
Yes, nearby automotive services include CARQUEST Auto Parts, Roselle Auto Clinic And Tire, Dan's Auto Repair, and Autos Morales for your vehicle needs.