Jimmy John's

Reviews

• JG

  Jerniah Golliher

  Dec 29, 2025
  1.0
  Beware of going through the drive thru, because I am 95% sure my card information got stolen here. Its a good thing I used credit, because I caught the unauthorized charges right away. I usually tap with my phone, but I guess I made the mistake of, for the first time in forever, handing the girl my card through the window. People like to snap pictures of the back of your card, and within a day I saw charges for Little Ceasars, Lyft, and Panera which were manually entered online. I never manually enter anything because I'm not an idiot. Whoever was working the drive thru on December 18th after sundown, you need to question her. You're lucky I don't file a police report since they weren't huge purchases, but I don't want this being done to anyone else.
• UP

  Urmil Patel

  Dec 27, 2025
  3.0
  2nd time this has happened from this location. Regular sandwiches orders, seems to have been made on mini-bread. Family and I order from here often enough that we have our faves saved in the mobile app. There have been mistakes here and there in the past, no problem, they rectify them once we've let them know Called to let them know of the mistake, kept being told that bread is smaller due to outside temperature. It happens to be a 47 degree day. Also, if that were the case, shouldn't someone take note that batch of bread didnt rise and is smaller than normal....and not serve it? If this was their regular bread, then their actual minis have to be breadsticks. Ended up paying just under $30 for three 4 bite sanwiches. Each have was literally 2 bites. Person that took the call offered no solution and ended up being rude about the whole ordeal. Looks like in the future I'll just spend more and hit up Potbellys, JerseyMike's, or Serrinos. Edit 1/6/26: District Manager called end of last week to get more details and make ammends. Manager seemed genuinely concerned about service and experience. He offered a considerable credit to cover our order multiple times over...that was much appreciated. Counter offered to only take credit for what we paid for that day's order. Update from 1 star to 3 stars, for this ONE time experience. Otherwise on normal day, this location gets solid 4 stars
• JG

  Julian Gonzalez

  Nov 7, 2025
  5.0
  Love this location
• SW

  Shannelle Whitaker

  Oct 31, 2025
  1.0
  I got the # 15 The bread was extremely hard and I'm not sure if the tuna was fresh because it ended up giving me a stomach ache.
• SS

  Stacey Seoles

  Oct 15, 2025
  1.0
  Pink hair girl wouldn’t let me get side of pickles because she needed some for rest of night picks bin was full I don’t like the amount of they put in so I ask for pickles on side horrible service I guess my 16 dollar sandwich did not qualify for the side of pickles