Wendy's

3.6
469 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13543 Willowbrook Rd, Roscoe, IL
61073, United States

Hours

Reviews

3.6
469 reviews
5 stars
193
4 stars
95
3 stars
68
2 stars
36
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold, old, or improperly cooked items.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, long wait times, and unprofessional staff behavior.

Cleanliness

While some praised the cleanliness of the location, others noted unsanitary conditions and dirty equipment.

Staff Friendliness

Despite service issues, several customers appreciated the friendliness and efficiency of the staff.
  • GB
    George Beaves
    Dec 30, 2025
    5.0
    Excellent employees here. Fast and hard working. Food is always fresh. By far my favorite wendys!
  • MF
    Mike Fischer
    Dec 14, 2025
    5.0
    Food was fresh at 7pk on a Sunday which is surprisingly at most fast food. Thanks
  • HR
    H. Rusk
    Dec 5, 2025
    5.0
    This Wendy's is truly a fast food location. They make salads to order here. Love it. I stop at this location while traveling over the road just to get a Cobb salad w/o cheese. Kudos to the staff and please continue to do a great service. The managed joslynn, Cecilia, josé
  • AA
    Admin
    Nov 29, 2025
    1.0
    Worse fast food in Roscoe/Rockton. This location is terrible. Never fresh food, terrible service. Ran cheaply because they hire low level staff to run the place.
  • MG
    Medo Gag
    Nov 20, 2025
    5.0
    Such a wonderful place

Frequently Asked Questions About Wendy's

Is Roscoe/Rockton Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's located at 13543 Willowbrook Rd, Roscoe, IL currently open?

Yes! This Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.