Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
463 reviews
5 stars
188
4 stars
95
3 stars
68
2 stars
36
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, burnt, or improperly prepared, including raw burgers and soggy fries.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, long wait times, and unhelpful staff.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty conditions and malfunctioning drink machines.
Staff Friendliness
While some reviews praised friendly and efficient staff, others experienced rude service and lack of attention.
Order Accuracy
A significant number of customers mentioned frequent mistakes with their orders, including missing items and incorrect modifications.
- SDSondra DSep 5, 20251.0They advertise the fright frosts for Halloween yet I got this.. also asked me to donate $1 and they would give me a coupon booklet I didn’t receive. Don’t waste your time going to this place.nothing but lies and disappointment.
- SHSean HeadAug 26, 20254.0Burger was good mot great and fries were average. Good service
- NPNilesh ParikhAug 26, 20252.0Chicken sandwich was okay. However, the french fries were not good. Could use improvement on the sides.
- RRReikiSharynAug 5, 20251.0AVOID!!! Man, this place is going downhill rapidly. We received our order and it was burnt. We went to get some sodas at their dispenser only to find the dispenser had no ice, and there was no Coke available. Then I tried to get ketchup for my fries and the dispensers weren't working. When I went up to get ketchup in packets from the staff, they gave me two packets. I then got a cup that I normally would put the ketchup into if the dispenser was working only to discover that the two packets they gave me didn't even fill up half of their little tiny plastic ketchup cups. And, the worst part of all, is that the food was not hot or warm, and we ate our meal in their facility. Needless to say we won't be back!!!
- APAnthony pJun 16, 20251.0Worse wendys ever. Horrible service and old food..
Frequently Asked Questions About Wendy's
Is Roscoe/Rockton Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Roscoe, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Roscoe, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (217) 614-4535.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Roscoe/Rockton Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Roscoe, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 13543 Willowbrook Rd, Roscoe, IL currently open?
Yes! This Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
What are the Wendy's drive-thru hours at this location?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, Wendy's at this location serves breakfast, lunch, and dinner with a variety of options including breakfast combos, sandwiches, and sides.
Can I order Wendy's food online or via an app for this location?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com by selecting this location.
What payment methods does Wendy's accept at this Roscoe location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through Wendy's Customer Care Live Chat or call this location directly at (217) 614-4535.
Are gift cards available at Wendy's 13543 Willowbrook Rd?
Yes, gift cards can be purchased in-restaurant, from retailers, or online at wendysgiftcards.com.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can find Thorntons gas station for fueling up, Camping World for recreational vehicle needs, and the Harlem Roscoe Fire Department Station 3 for local services.
Is there a convenient gas station close to Wendy's for travelers?
Yes, there are several nearby gas stations including Thorntons, Love's Travel Stop, and Speedway to conveniently fuel your vehicle.
Which nearby financial services are accessible from Wendy's in Roscoe?
Nearby financial services include the Coin Cloud Bitcoin ATM, Western Union, and American Express office for your convenience.