Buffet RestaurantPizza RestaurantChicken RestaurantRestaurantRestaurant Delivery ServiceTake Out RestaurantSalad ShopCatererPizza Ranch
Welcome to American West casual dining! Come on in for legendary pizza and chicken in a fun, family-friendly setting. Choose from flavorful pizzas to the Country’s Best Chicken®—and don’t forget the Cactus Bread®. Looking for an event space? Our community room seats 50, and is perfect for parties, reunions, and meetings.
Request catering services or order our legendary favorites to be delivered wherever you are. We’re located near North 2nd Street and just off Hononegah Road—near state parks, forest preserves, and Rockford is just a brief drive away. Support or fundraise for local charities with our Community Impact events!
Multiple customers reported issues with cleanliness, including sticky floors and dirty restrooms.
Food Quality
While some customers praised the fried chicken and salad bar, others complained about the pizza being lukewarm and lacking variety.
Service Issues
Customers experienced long wait times for food replenishment and difficulties in contacting the restaurant for large parties.
Atmosphere
Several reviews mentioned discomfort due to high temperatures inside the restaurant, affecting the dining experience.
Customer Service
Staff were generally described as friendly and accommodating, though some noted a lack of engagement during busy times.
DL
Dylan L
Jan 4, 2026
4.0
They do a good job keeping the buffet stocked. We ordered a pizza and didn't get it until we were close to done eating by then. Place was clean, staff were nice
AF
Amber Flaherty
Jan 3, 2026
2.0
I read the reviews before going so I did not have high hopes. We arrived at 6:45pm with closing time of 8pm. The first thing I noticed was the garbage and food all over the floors. Many food items were empty and the ones that were there you could tell had been sitting for awhile. There was also only spoons, no forks. We requested forks and it took almost 15mins for any to come out. We also requested salad and mashed potatoes which they did fill after about 30 minutes. The chicken was cooked thoroughly but that was the only thing that was good. Even the pizza was old and unchanged for the hour we were there. Huge disappointment and not worth the $70 I spent for the 5 of us.
SR
Shane Ryder
Jan 3, 2026
1.0
Tried to contact them for a large party. Phone rang and rang. Hold music for over 15 minutes. Definitely Stinks. Tried again an hour later. 12 minutes into hold before I quit then too.
MP
Mary Pagoudis
Dec 21, 2025
1.0
Overall NOT a good experience TODAY. I've been to this location twice before and it wasn’t like today.
Here's my list of what was not satisfactory today:
1) The ladies restroom had a dirty stinky diaper smell when I first went in. I reported it and somebody took care of it because when I went back in, it no longer smelled. But the handicap toilet was very dirty on and under the seat. Personally, I would not sit on it even with a liner. Pretty gross. It should be checked and cleaned every half hour as there are only 2 stalls.
2) According to my husband, his shoes stuck to the men's restroom floor. What's up with that? Recycled soap in the bucket? It too needed cleaning.
2) I watched a staff member not properly rotate the chicken when he brought a fresh batch out. That has to STOP, especially if it was past its expiration time on the warmer. I had no way of knowing, so I reached for a fresh piece.
3)There was a rediculous wait time for a nut free desert. When it finally came, it was not fully cooked. So my stepson brought it back to the kitchen. Instead of putting it directly into the oven to cook all the way, the staff member stuck his fingers in it first. Naturally, my stepson asked for another after seeing that. To make the situation worse, they made him PAY for it because it was one (less) ingredient. And he had to request that they put the handle back on the ice cream machine so that he could serve it with the desert cookie to his kids. It was not even 3PM.
4) Another matter that management needs to address right away is that the clean up crew should not be stacking dirty dishes up to his chin dirtying the inside of his arm and shirt. He should be using a cart with a bin. That is a sanitation AND safety issue. You gotta wonder... Does he stack clean dishes the same way? Does he wash his dirty arms first if he does?
5) Proper training is needed at bussing tables. The table crumbs and straw wrappers should not be wiped off the table and onto the floor.
After today's experience, I'd personally think twice about returning to THIS location.
If it weren't for the chicken not being rotated properly and the cookie being fingered in plain sight, I would have given this location's food selection and quality 3.5 stars. The reason being, that the potato wedges, chips, and biscuits were not fresh. Though, the pizza was very good with a wide selection and the salad bar was fresh, there was not much of a selection of desert pizza.
BP
Brad Perry
Dec 13, 2025
1.0
Paid $57 for a half filled buffet. My daughter is eating ice cream with a fork because no spoons are available. My wife never got her potatoes and gravy.
Update: Responded to response and GM offered 15% off my next buffet. So I only have to pay 85% of full price for a 50% filled buffet. Never again. 2 stars have now become 1. Build a business on principals and not shady tactics. Serve what is advertised.
A picture is worth a thousand words. Here is 4.
To view current buffet hours for the Roscoe Pizza Ranch restaurant location, please visit our website: https://pizzaranch.com/locations/il/roscoe/4797-bluestem-road.
How much does your buffet cost?
Lunch buffet pricing is: $16.24, and dinner buffet pricing is: $17.54. Check out website to see our kids pricing and other buffet discounts available: https://pizzaranch.com/locations/il/roscoe/4797-bluestem-road.
Can I apply for a job online?
Yes! Visit https://pizzaranch.com/careers/locations/roscoe-il to view and apply for open positions.
Are you hiring?
Visit https://pizzaranch.com/careers/locations/roscoe-il to view and apply for open positions.
Do you offer alcohol?
Select Pizza Ranch locations offer beer. Please call the restaurant at (815) 623-3800 to confirm.
How much is the delivery fee?
Delivery fees vary by restaurant and by delivery zone. Delivery fees for your address will be listed before completing your order at https://pizzaranchorder.com or you can call your local Pizza Ranch for more information.
Do you offer delivery?
A majority of our locations offer delivery. If you see it in the features list on the webpage: https://pizzaranch.com/locations/il/roscoe/4797-bluestem-road, this location offers delivery! Please note that locations have different delivery zones, and we may not be able to delivery to your desired address.
Do you offer to-go orders?
Yes, all Pizza Ranch locations offer a to-go menu. Order by phone or online at https://pizzaranchorder.com.
How far do you deliver?
Delivery zones vary by restaurant. Please call your local Pizza Ranch to see if your address falls within our delivery zone.
What payment methods do you accept?
Pizza Ranch accepts cash, debit cards, credit cards, and Pizza Ranch gift cards. Checks are not accepted at most Pizza Ranch restaurants.
Do you take reservations?
Pizza Ranch does not reserve seats in our open dining area, but most Pizza Ranch restaurants have community rooms available for your events, family gatherings, and parties! Please call to learn more and reserve a room.
Can I bring in birthday cake?
Outside food rules vary by locations, so please call your restaurant at (815) 623-3800.
Do you sell gift cards?
Yes! Pizza Ranch sells gift cards in our restaurants and online. Please note that Ranch Rewards loyalty points are only earned on gift card purchases made in the restaurant, not for cards or e-certificates purchased online or through third-party sites and vendors.
Are drinks included in buffet pricing?
Please check out the website. Buffet inclusions are listed above buffet hours and pricing: https://pizzaranch.com/locations/il/roscoe/4797-bluestem-road.
Is the buffet all you can eat?
Yes, the buffet is all-you-can-eat salad, pizza, chicken, sides and dessert! Product availability can vary by location. If you don’t see your favorite pizza on the buffet, use our Buffet Your Way option by requesting your favorite toppings.
Do you offer fish options during lent?
Menu offerings vary by Pizza Ranch location but some offer a fish option on Fridays during lent. All locations offer meatless pizzas and a full, fresh salad bar every day! Visit our legendary buffet, and we would be happy to accommodate your dietary needs.
Do you offer gluten free pizza?
Yes, we offer a variety of pizza toppings on a gluten-free crust. View our menu options by clicking on the Gluten-Sensitive category: https://pizzaranch.com/menu/pizza.
What type of food does Pizza Ranch in Roscoe offer?
Pizza Ranch offers a family-friendly buffet with fresh-made single topping and specialty pizzas, The Country's Best Chicken®, hot sides, salad bar, and desserts.
What are the hours of operation for Pizza Ranch in Roscoe?
Pizza Ranch is open Tuesday through Saturday from 11:00 AM to 8:00 PM, Sunday from 11:00 AM to 4:00 PM, and closed on Mondays. They are also closed on certain holidays like Thanksgiving and Christmas.
Does Pizza Ranch offer delivery and takeout services?
Yes, Pizza Ranch offers both delivery and takeout. Delivery availability and fees vary by location and zone. You can place orders online at pizzaranchorder.com or call the restaurant directly.
Can I order Pizza Ranch's buffet favorites online or via an app?
Yes, you can order carryout or delivery through their website or mobile app called Pizza Ranch, available on the App Store.
Are there catering services or event spaces available at Pizza Ranch in Roscoe?
Yes, Pizza Ranch offers catering services and has a community room that seats 50 people, suitable for parties, reunions, and meetings.
Does Pizza Ranch Roscoe have a kids menu and is it family-friendly?
Yes, Pizza Ranch is family-friendly with a kids menu and welcomes children with amenities like high chairs and a salad bar.
What payment methods does Pizza Ranch accept?
Pizza Ranch accepts cash, credit cards, debit cards, and Pizza Ranch gift cards. They do not generally accept checks.
Are there any nearby places of interest that customers can visit around Pizza Ranch Roscoe?
Yes, customers can visit nearby places such as Gardens On Prairie Rose, a historical landmark accommodation, or enjoy local services like the WOW Full Service Car Wash and Detail Center or the Royal Car Wash and Detail Center.
How can I find the Pizza Ranch Roscoe restaurant if I am coming from Rockford?
Pizza Ranch Roscoe is located near North 2nd Street and just off Hononegah Road, making it easily accessible from Rockford by a brief drive.
Are there other pizza restaurants near Pizza Ranch Roscoe for variety?
Yes, nearby pizza options include Marco's Pizza, which is located close to Pizza Ranch, offering customers multiple dining choices.