Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
622 reviews
5 stars
173
4 stars
110
3 stars
105
2 stars
47
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned cold or stale food, with complaints about fries being particularly inconsistent in quality.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty counters and floors, which detracted from their dining experience.
Service Speed
While some customers praised quick service, others experienced long wait times and poor handling of busy periods.
- AManthony melgaardJan 5, 20231.0This place is the literal worst restaurant in the history of ever ever. I live in Rockton. This is the closest McDonald's. It's also the worst. Not an exaggeration. THE FOOD IS ALMOST NEVER HOT. there is a 97.8542% chance you're food will be cold and you'll be disappointed. Take a few minutes and drive to ANYWHERE ELSE!! or you can take the cash you were going to spend and eat that instead.... it'll taste better.... and be hotter.
- SWSab WApr 5, 20225.0I’m honestly surprised at how bad the reviews are for this location! We are relatively new to the area and this place has been amazing with service.
- LMLang MasemanJun 18, 20193.0Very modern appearance. My kids enjoyed the smart game on the table. Friendly staff at this site, which is a rarity for the McDonald's restaurants that I know of.
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 13454 Quail Trl, Roscoe, IL?
The restaurant is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to midnight.
When is the drive-thru at this McDonald's location open?
Drive-thru hours are from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Friday and Saturday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday to Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What pickup and delivery options are offered at this McDonald's?
This location offers curbside pickup, delivery including same-day, and no-contact delivery options.
How can I place an order using mobile apps for this McDonald's?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, using the provided quick links.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby fast-food restaurants where I can also grab a meal?
Yes, nearby fast-food options include Taco Bell, Arby's sandwich shops, and another McDonald's location.
What nearby stores can I visit for home improvement and retail needs after dining here?
Blain's Farm & Fleet, a home improvement and department store, is close by for your shopping needs.
Are there health services near McDonald's in Roscoe, IL?
Nearby health services include OSF HealthCare, NuLine Orthodontics, OSF Medical Group - Primary Care, and the OSF Cardiovascular Institute.
Does this McDonald's location provide any rewards or special offers?
Yes, customers can join MyMcDonald's Rewards to earn points for free food.