McDonald's

3.4
809 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5195 Elevator Rd, Roscoe, IL
61073, United States

Hours

Reviews

3.4
809 reviews
5 stars
262
4 stars
187
3 stars
142
2 stars
65
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor management, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted rudeness and lack of professionalism, particularly from management.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and play place, affecting the overall experience.
  • MP
    marissa paris
    3 days ago
    2.0
    Went thru drive thru .. ordered a 10 piece meal. Requested water for my drink… no water for a meal? Are you kidding me lol? how are you going to tell me I cannot order water as my drink with my meal… like that’s a joke right?
  • LJ
    lina jason
    Dec 30, 2025
    1.0
    This one’s gone way downhill since the new owner took over.
  • TT
    T
    Dec 27, 2025
    1.0
    Waiting 20 minutes still haven't received our 5.00 meal. Absolutely unacceptable! Getting a refund!
  • JP
    Jennifer Pena
    Dec 24, 2025
    3.0
    Buciffero’s , Congratulations on acquiring all of the McDonalds in the area. With prices everywhere insanely high I think it’s fair to say that customers appreciated small wins like $1.00 Cokes. The increase shows just how much you don’t care.
  • CW
    Carrie Williams
    Dec 11, 2025
    1.0
    Picked up food at 545pm. Soggy old fries! Its dinner time so why wouldn't there be fresh fries available considering lots of people thru at this time of night? Ice cream machine "broken" as usual. Despite ordering in the app and no ice cream provided, no refund was given. This location has become a joke.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Roscoe, IL operates 24 hours a day, 7 days a week.

What are the drive-thru hours at this McDonald's?

The drive-thru is open 24 hours a day, every day of the week.