Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
800 reviews
5 stars
258
4 stars
185
3 stars
142
2 stars
64
1 star
151
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers noted that staff were friendly and polite, with some specific praise for individual employees.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and disorganization, particularly during peak hours.
Food Quality
Customers frequently reported issues with food quality, including cold or stale items and incorrect orders.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly in the play area and dining space.
Management Problems
Multiple customers expressed dissatisfaction with management, citing poor oversight and lack of training for staff.
- DSDavid “Waynemay” SeitzNov 13, 20254.0Good fast service. Maybe a little to fast as the ketchup and pickles were hanging off the bun and there was a god awful amount of grease compared to what you would expect.
- PMPriyanka MillerNov 3, 20251.0Both orders of fries were cold. Half the mcchicken was undercooked. Unknowingly took a bite out of it. Disgusting. Don’t worry, McDonalds, I already sent feedback.
- JBJeff Vardell (Boxingbird)Oct 27, 20253.0Play place is small but adequate, reasonably clean, service and food quality are inconsistent.
- CSChris SOct 24, 20251.0Disappointing visit to the McDonald’s in Roscoe. We ordered ahead in the app, yet the drive-through was slow and disorganized. When we followed up politely, staff were curt and defensive, making the experience uncomfortable. Further, our drinks were the wrong size and not corrected. Clearly, this location struggles with poor management and a lack of basic customer service training.
- JLJin LeeOct 19, 20252.0This place is hit or miss. Sometimes during the week during breakfast they are on it and everything is fast and fresh. Then you get to the night shift. Better check everything in your bag, we ordered a hamburger and all we got was a bun with no meat. Another time we ordered a sausage patty for our dog and they literally put an empty box in our bag. I dont know how someone can screw up that badly. Whatever you do make sure you check your bag before you leave. Guaranteed you're missing something.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Roscoe, IL operates 24 hours a day, 7 days a week.
What are the drive-thru hours at this McDonald's?
The drive-thru is open 24 hours a day, every day of the week.
When can I order delivery from this McDonald's?
Delivery is available daily from 5:00 AM to 11:30 PM.
What services does this McDonald's offer for pickup and delivery?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I place an order online for this McDonald's?
You can order online through their delivery website or via the McDonald's app available for iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Are there any nearby gas stations to this McDonald's?
Yes, Kelley’s Market, Exxon & Mobil Stations, Mobil, Fas Mart, and Road Ranger gas stations are nearby, which is convenient for customers fueling their vehicles before or after their visit.
What entertainment venues are close to this McDonald's?
Close entertainment spots include Next Stop Gaming and Jackpot Joe’s, where customers can enjoy bar, casino, and arcade experiences before or after dining.
Are there beauty or wellness services near this McDonald's?
Yes, nearby options include Rainbow Spa for beauty and wellness and Orchid Nails and N.V Us Nails for nail and salon services, perfect for combining a visit with your meal.