Arby's

4.0
477 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4733 East Rockton Rd, Roscoe, IL
61073, United States

Hours

Reviews

4.0
477 reviews
5 stars
213
4 stars
149
3 stars
59
2 stars
17
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or reheated items, while others praised the freshness and taste.

Service Attitude

Mixed feedback on staff attitude; some customers found staff friendly and helpful, while others reported rudeness and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some reviews noted cleanliness in the dining area, but others mentioned dirty tables and a lack of attention to cleaning.

Speed of Service

Customers experienced varying wait times, with some noting slow service and others appreciating quick turnaround.
  • ML
    Mike Lawrence
    5 days ago
    5.0
    Bring the ArbyQ back permanently
  • DR
    Dave Rockwell
    Nov 30, 2025
    1.0
    Food was dry, seemed like it had been sitting out then reheated
  • TT
    The Tech
    Nov 23, 2025
    1.0
    Poor attitude and cold old food
  • DD
    David Dunning
    Nov 19, 2025
    3.0
    I had steak bites, they weren't what I thought they were gonna be.I had a lot of fat in my steak chewy
  • LS
    Leslie Smith
    Nov 14, 2025
    1.0
    I don’t think there is an Arby’s within a 50 mile radius with more of an attitude problem. The distain that the woman in the drive-through had for me, slamming my Arby’s and horsey sauce in the bag like I asked her to do me something out of the norm! I am surprised the bag didn’t rip! My husband used to work down the street for 11 years and ultimately stopped eating there, even though there are only two other fast food choices because of the attitude. I didn’t even get the right food but I’m eating it because asking for sauce was met with such anger that I’m afraid of what would happen if I reminded them they aren’t perfect and they got my order wrong. Yikes!