Jewel-Osco

Reviews

• DV

  David Vazquez

  Mar 31, 2026
  2.0
  Yall need to work on your deli section. Very understaffed, dont have times on the food for if they are good or bad, and then they had just cooked chicken just laying out not in the heater. Yall gotta do better.
• IA

  Ivette Anaí Abrego

  Mar 23, 2026
  1.0
  I was excited to order a cake for my husband and the moment I went in to get some help with this I was waiting for at least 7-10 minutes. Then I approached a lady name Sue who saw me standing by bakery if she would be able to help she had such a nasty attitude and made me feel uncomfortable I didn’t even want to order my cake at this point but I was killing it with kindness then Janet started taking care of me completely different attitude she was actually communicative and asked me what I wanted. However when I went to go get the cake I was so disappointed. The logo came out nice but the cake was lob sided and the frosting was smeared as well as bubbles on my cake. I am so disappointed.
• MR

  Miguel/Amy Ruiz

  Mar 22, 2026
  1.0
  This Jewel is going downhill, not sure what is happening lately its ashamed considering its one of the only groceries stores around the area. Today I went and for the past few weeks now they have inventory in every single isle it seems, why would you have your inventory just blocking customers from accessing isles during peak hours?? Where is management? Don't they see this is just hurting business and making it a nuance for your shoppers? Why don't you restock at night perhaps? No baggers, no carts all the carts are outside, I remember when this store was always organized, neat nothing blocking plenty of registers open, lately its not the case!
• PC

  Prince Chris

  Mar 18, 2026
  1.0
  Horrible at night the worker name Adam G never speaks he rolls his eyes when I made a money transaction just a few minutes ago and every time I come in there he always follows me around the store and I don't like it..... I will be contacting corporate in the morning I was a former employee of jewel and I never treated customers the way they treat me.
• JR

  Jose Roman

  Mar 7, 2026
  1.0
  The night shift manager at Jewel Oscos is struggling to handle customer concerns. If he cannot fix these problems, the store may need a new leader who can meet customer needs and support staff. His stress is hurting the store, which is a problem since this is the only location in Romeoville. Improving management or changing staff schedules could improve conditions for employees and customers.

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