Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and food preparation practices.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
RJ
rick gougis Jr
Nov 11, 2025
5.0
Very well run drive-thru excellent proficient service soft drinks well made burgers tasty
LG
Lenny Gonzalez
Oct 31, 2025
4.0
I don't eat fast food often, but when in a crunch, we prefer Wendy's. This Wendy's in particular hasn't let us down in accuracy or quality. What prompted me to leave this review is my 2nd interaction with the manager or supervisor. He apologized for the wait due the drive-thru line and I remember him doing this another time as well. This seems like a small gesture, but the positive customer service experience in fast food is underrated.
MT
meso thelio
Oct 10, 2025
1.0
Went to through the drive thru and they replaced the person with a machine and my order got messed up because it didn't hear me "correctly".
BB
B.o.P.
Sep 26, 2025
5.0
Burger
AV
Amelia Valdez
Sep 18, 2025
1.0
I work in romeoville, and show up to work 45 mins early everyday. Today I stopped by Wendy’s and on my way there I MADE A MOBILE ORDER. Mind you I showed up right before the rush cause there was a loop of cars in back of me @ 5:22pm. And only 2 cars in front of me when I pulled up. The drive thru workers (there was 2 people) only took one cars order, pulls them to the front takes like 10-15 for them to get their food and pull off. By the time I made it to the front it was 5:37pm, I went straight up to the window since they were taking longer than expected, and explained to them I had a mobile order, and then I came straight to the window cause no one was answering the drive thru when I told him hi I have a mobile order. THEY TRIED TO SEND ME ALL THE WAY AROUND AND SAYING SINCE I DIDNT WAIT FOR THEM TO TELL ME TO PROCEED TO THE WINDOW! Then instead of them making me go all the way around, they told me to park in the very front of the store and they would bring it out. I HAD TO WAIT FOR 3 MORE CARS to get there food and it’s already 5:55pm I proceeded to walk out my car and into the Wendy when they barely gave me my order. I’m not one to make reviews but ITS SUPPOSE TO BE FAST FOOD NO? and me making a mobile order is suppose to make it faster and more convenient for ME AND THE STORE?! So I just don’t understand why I got treated the way I did. And YALL FOR GOT MY STRAW AND SAUCES ! Sorry Wendy’s y’all gotta due better not even McDonald’s gives me problems when my mobile order 😭
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Romeoville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Romeoville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 886-9947.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 58 S Weber Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Romeoville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 58 S Weber Rd., Romeoville, IL?
Wendy's at 58 S Weber Rd., Romeoville, IL is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's at this location offers drive-thru service every day from 6:30 AM to 1:00 AM.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available at this Wendy's location through their app or website.
Is breakfast served at the Wendy's on 58 S Weber Rd.?
Yes, breakfast is served every day at this Wendy's location, including breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 58 S Weber Rd. for questions or feedback?
You can call the location at (815) 886-9947 or contact customer care through their website and phone at 888-624-8140.
Where can I find the menu and prices for this Wendy's?
Menu and current prices can be found on the Wendy's website or app by selecting this location.
Are there any nearby fast food restaurants if I want other options?
Nearby fast food options include Long John Silver's and Taco Bell, both within close proximity to Wendy's at 58 S Weber Rd.
What nearby services could I visit before or after dining at Wendy's?
You might visit Bank of America for banking needs, Supercuts or A & B Nails for beauty services, or Anytime Fitness for a workout nearby.
Is there a convenient transit or shuttle service near Wendy's for easy access?
Yes, Stop & Go Airport Shuttle Service Inc is nearby, providing convenient transportation options to and from Wendy's.