Wendy's

3.9
956 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
58 S Weber Rd., Romeoville, IL
60446, United States

Hours

Reviews

3.9
956 reviews
5 stars
432
4 stars
228
3 stars
130
2 stars
63
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were complaints about cold, old, or improperly prepared items.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were also mentions of rude behavior from some employees.

Cleanliness Concerns

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unsanitary food preparation practices.
  • RK
    RI K
    Dec 3, 2025
    4.0
    Staff is great! Foods over priced but that’s not new. My main concern is we had a snow storm and 48 hrs after the owner of this location DIDNT have the parking lot or drive through plowed it’s very dangerous and super icy now. I cant believe your staff has to walk across that to get the car. Not to mention how many elders come here to this location. You want miss sue slipping and busting her hip because Wendy’s was too cheap to make the lot safe? I doubt it it would be one hell of a lawsuit
  • VM
    Vanesa Montemayor
    Nov 19, 2025
    4.0
    We like it but I’m not likening this new AI thing to order just not use to it. It doesn’t understand and always asks to repeat. Reminds me when we call customer service line and never understands anything! Takes longer than needed
  • MM
    Maxim Mikhailovich
    Nov 19, 2025
    1.0
    I stood for 20 minutes right next to the cashier and still wasn't served.
  • RJ
    rick gougis Jr
    Nov 11, 2025
    5.0
    Very well run drive-thru excellent proficient service soft drinks well made burgers tasty
  • LG
    Lenny Gonzalez
    Oct 31, 2025
    4.0
    I don't eat fast food often, but when in a crunch, we prefer Wendy's. This Wendy's in particular hasn't let us down in accuracy or quality. What prompted me to leave this review is my 2nd interaction with the manager or supervisor. He apologized for the wait due the drive-thru line and I remember him doing this another time as well. This seems like a small gesture, but the positive customer service experience in fast food is underrated.

Frequently Asked Questions About Wendy's

Is 58 S Weber Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 58 S Weber Rd., Romeoville, IL?

Wendy's at 58 S Weber Rd., Romeoville, IL is open daily from 6:30 AM to 1:00 AM.