Wendy's

3.5
540 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1275 Lakeview Drive, Romeoville, IL
60446, United States

Hours

Reviews

3.5
540 reviews
5 stars
193
4 stars
124
3 stars
93
2 stars
37
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.

Management Concerns

Several customers criticized the management for poor service and lack of responsiveness to issues.

Inconsistent Hours

Customers noted that the restaurant often did not adhere to posted hours, leading to frustration.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
  • R2
    RealLadi 228
    Nov 10, 2025
    5.0
    First teturn since covid! Delicious 😋 I was so hungry I ordered a triple for the first time! Kept me full til the next day lol
  • GG
    Glenda
    Oct 27, 2025
    1.0
    I’ve tried coming to this Wendy’s several times around 8:00 a.m., and even a few minutes before, but it’s always closed. There’s never any staff available, even though the posted hours say it should be open. It’s really frustrating, especially for those of us stopping by early on our way to work. I hope management reviews the schedule or improves morning service.
  • JL
    Jolie Larson
    Oct 9, 2025
    5.0
    Stopped in late at night after a long drive and Sergio was incredibly kind and funny. Really made the drive-thru experience worth noting
  • DK
    David Kaiser
    Oct 3, 2025
    5.0
    Sergio and Ivan did amazing job. Food was delicious and hot.
  • DS
    David “Waynemay” Seitz
    Oct 1, 2025
    3.0
    The drive thru is a hit and miss. Someday it will be open (7:30am) some days it won't. At least they are not answering. Sometimes you get all your food and Sometimes you are shorted items. I have had to start checking my bag before I leave the premises. But the food is good and always hot and the staff when they answer are polite.

Frequently Asked Questions About Wendy's

Is 1275 Lakeview Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.