Dunkin'

3.9
384 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Romeoville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
239 S Weber Rd, Romeoville, IL
60446, United States

Hours

Reviews

3.9
384 reviews
5 stars
200
4 stars
75
3 stars
36
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude service and order mistakes.

Order Accuracy

Many customers express frustration over incorrect orders, with frequent complaints about drinks and food not being made as requested.

Coffee Consistency

There are varying opinions on the quality and consistency of coffee, with some customers enjoying their drinks while others find them poorly made or inconsistent.

Cleanliness

Several reviews mention cleanliness issues, including dirty environments and unsanitary conditions.

Positive Experiences

Despite the negative feedback, there are numerous positive comments about specific employees and overall enjoyable experiences at the location.
  • NZ
    Nuvia Zeas
    Nov 17, 2025
    1.0
    Absolutely the freaking worst service ever. Last year I was able to get my free drink that I get once a year on my birthday and apparently they changed the rules and now I'm not able to get one freeing drink. They act like it'll hurt their business to just give someone one lousy simple iced coffee drink a bunch of jerks. Never going to Dunkin donuts again
  • ML
    Mike De Leon
    Oct 20, 2025
    1.0
    Just recently moved to the area and second time going to this location. Bad idea! If you ever have a taste for watered down and luke warm coffee then this is the place. Otherwise the one in North Webber close to I-55 is way better! Never again!
  • HG
    Heather Guerrero
    Sep 27, 2025
    3.0
    Use to be the best Dunkin by far! Recently they have gone down hill. The coffee is never a consistent taste. I get very simple coffee drinks, iced coffee with my flavor and cream, and it's never right anymore. Super disappointed.
  • KP
    Karla Powell
    Sep 27, 2025
    5.0
    Great service at this Dunkin’! One employee was extra helpful when I forgot to add whipped cream to my drink in the mobile app. She kindly added it for me without any problem. (I had to ask for her name since they don’t wear name tags and I believe she said her name was Taylor) I really appreciate her understanding attitude and great customer service! It’s the little things that count. Will be coming back again!
  • CC
    CATLUV
    Sep 18, 2025
    4.0
    I mostly like to come here for my flavored coffee, lattes And occasionally for a breakfast deal. I have their app and occasionally there's some good offers.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Romeoville, IL?

Dunkin' in Romeoville, IL is open Monday through Saturday from 4:30 AM to 7:30 PM, and on Sundays from 5:00 AM to 6:30 PM.

Does Dunkin' Romeoville offer delivery and curbside pickup services?

Yes, Dunkin' Romeoville offers both delivery and curbside pickup services for customer convenience.