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Dunkin'

3.6
(507 reviews)

Business Details

(815) 293-2894
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Romeoville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
649 N Independence Blvd, Romeoville, IL
60446, United States

Hours

Reviews

3.6
507 reviews
5 stars
223
4 stars
99
3 stars
52
2 stars
23
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as stale items, incorrect orders, and poorly prepared food.

Cleanliness

Several customers noted that the location was not clean, with filthy drive-thru areas and unsanitary conditions.

Inconsistency

The quality of coffee and food was described as inconsistent, with some customers experiencing great products while others faced significant issues.
  • PS
    pumping shark
    Jan 13, 2026
    3.0
    Uncomfortable service.
  • CM
    Carlos Mora
    Jan 3, 2026
    1.0
    I'm usually not the type of person to leave bad reviews, but in this case, I can't let this go! Today I bought two hot coffees, an old-fashioned donut, and a vanilla long john. When I got home, the coffee was disgusting, and the donut was probably more than three days old. I honestly can't believe they would sell something like that.
  • JP
    Julia Paza
    Dec 23, 2025
    1.0
    The kids working here need to be trained. They are disrespectful. Also place is filthy!! Disgusting.
  • JB
    Jarod Buckman
    Dec 11, 2025
    4.0
    Its coffee what else can I say.
  • WM
    Waqasuddin Mohammad
    Oct 24, 2025
    1.0
    I ordered a coffee, but it wasn’t hot enough. I asked the worker if they could warm it up or do something, but she said, ‘We can’t do anything, sorry.’ I was disappointed with that response.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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