Dunkin'

3.6
506 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Romeoville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
649 N Independence Blvd, Romeoville, IL
60446, United States

Hours

Reviews

3.6
506 reviews
5 stars
223
4 stars
99
3 stars
51
2 stars
23
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including filthy drive-thru areas and restrooms.

Product Consistency

There were numerous complaints about inconsistent quality of food and drinks, with some items being poorly prepared or not available.

Staff Training

Several customers noted a lack of training among younger staff, leading to mistakes and a negative customer experience.
  • CM
    Carlos Mora
    Jan 3, 2026
    1.0
    I'm usually not the type of person to leave bad reviews, but in this case, I can't let this go! Today I bought two hot coffees, an old-fashioned donut, and a vanilla long john. When I got home, the coffee was disgusting, and the donut was probably more than three days old. I honestly can't believe they would sell something like that.
  • JP
    Julia Paza
    Dec 23, 2025
    1.0
    The kids working here need to be trained. They are disrespectful. Also place is filthy!! Disgusting.
  • JB
    Jarod Buckman
    Dec 11, 2025
    4.0
    Its coffee what else can I say.
  • WM
    Waqasuddin Mohammad
    Oct 24, 2025
    1.0
    I ordered a coffee, but it wasn’t hot enough. I asked the worker if they could warm it up or do something, but she said, ‘We can’t do anything, sorry.’ I was disappointed with that response.
  • RR
    Roman
    Oct 21, 2025
    5.0
    Great customer service 👍

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Romeoville, IL?

Dunkin' in Romeoville is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.