Panera Bread

4.0
766 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rolling Meadows is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1321 Golf Road, Rolling Meadows, IL
60008, United States

Hours

Reviews

4.0
753 reviews
5 stars
404
4 stars
150
3 stars
62
2 stars
37
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being praised for their friendliness while others are described as rude and dismissive.

Food Quality

While many customers enjoy the food, there are frequent complaints about the quality and portion sizes, with some items being served improperly or not meeting expectations.

Management

The management team receives mixed reviews; some customers appreciate their responsiveness and helpfulness, while others report a lack of empathy and poor handling of issues.

Cleanliness

Several reviews mention cleanliness issues, particularly in the restrooms and overall store environment, which detracts from the dining experience.

Availability of Items

Customers frequently express frustration over the unavailability of menu items, particularly bread and popular food options, which is seen as a significant operational flaw.
  • DQ
    douglas quaid
    Nov 14, 2025
    2.0
    They never get my order right. They must not read the tickets. Done with this place.
  • KB
    Katie Brice
    Nov 7, 2025
    2.0
    My son is sick, so go to Panera to get lunch, we order a 2 for me and a kids grilled cheese along with a soup. They all are supposed to come with bread, guess what? NO BREAD. What makes even more frustrating is that Panera isn’t cheap so we basically got scammed. At least the food was good so I didn’t give you 1 star.
  • TA
    The Aysegul
    Oct 26, 2025
    1.0
    I’ve been a loyal MyPanera (Sip Club) member for years, and I usually enjoy Panera. But what happened today at the Rolling Meadows (1321 Golf Rd) location was truly disappointing. The issue wasn’t the bagel — it was the way I was treated. The staff were extremely rude, dismissive, and unprofessional. When I asked politely for assistance, no one looked at me, no one tried to help. I went to the register and spoke to Kate, a team member, and she didn’t even look at me — just said, “There’s no one to talk to.” I later called the store and spoke with the manager, who also wasn’t kind or empathetic. Instead of apologizing or showing concern, she just repeated, “It’s our policy, it’s our rule,” and said she’d “talk to the team” but couldn’t do anything now. I was left standing there, feeling completely invisible and helpless. No one at any point said something simple like “I’m sorry you had that experience” or “How can we make this right?” This is not the Panera I know. No customer should ever be made to feel ignored, disrespected, or unseen. I truly hope Panera leadership looks into this location and ensures that basic kindness and professionalism are part of their customer service.
  • TT
    Travis
    Oct 17, 2025
    5.0
    I love their squash soup.
  • MY
    matt yates
    Oct 13, 2025
    3.0
    The manager refused to let me switch sides unlike other Panera Breads in the area will not be visiting this location again to eat.

Frequently Asked Questions About Panera Bread

Does Panera Bread Rolling Meadows accept reservations?

No, Panera Bread Rolling Meadows does not accept reservations.

What are the operating hours for Panera Bread Rolling Meadows?

Panera Bread Rolling Meadows is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.