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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rolling Meadows is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback indicates a significant inconsistency in customer service, with some staff being praised for their friendliness while others are described as rude and dismissive.
Food Quality
While many customers enjoy the food, there are frequent complaints about the quality and portion sizes, with some items being served improperly or not meeting expectations.
Management
The management team receives mixed reviews; some customers appreciate their responsiveness and helpfulness, while others report a lack of empathy and poor handling of issues.
Cleanliness
Several reviews mention cleanliness issues, particularly in the restrooms and overall store environment, which detracts from the dining experience.
Availability of Items
Customers frequently express frustration over the unavailability of menu items, particularly bread and popular food options, which is seen as a significant operational flaw.
DQ
douglas quaid
Nov 14, 2025
2.0
They never get my order right. They must not read the tickets. Done with this place.
KB
Katie Brice
Nov 7, 2025
2.0
My son is sick, so go to Panera to get lunch, we order a 2 for me and a kids grilled cheese along with a soup. They all are supposed to come with bread, guess what? NO BREAD. What makes even more frustrating is that Panera isn’t cheap so we basically got scammed. At least the food was good so I didn’t give you 1 star.
TA
The Aysegul
Oct 26, 2025
1.0
I’ve been a loyal MyPanera (Sip Club) member for years, and I usually enjoy Panera. But what happened today at the Rolling Meadows (1321 Golf Rd) location was truly disappointing.
The issue wasn’t the bagel — it was the way I was treated. The staff were extremely rude, dismissive, and unprofessional. When I asked politely for assistance, no one looked at me, no one tried to help. I went to the register and spoke to Kate, a team member, and she didn’t even look at me — just said, “There’s no one to talk to.”
I later called the store and spoke with the manager, who also wasn’t kind or empathetic. Instead of apologizing or showing concern, she just repeated, “It’s our policy, it’s our rule,” and said she’d “talk to the team” but couldn’t do anything now.
I was left standing there, feeling completely invisible and helpless. No one at any point said something simple like “I’m sorry you had that experience” or “How can we make this right?”
This is not the Panera I know. No customer should ever be made to feel ignored, disrespected, or unseen. I truly hope Panera leadership looks into this location and ensures that basic kindness and professionalism are part of their customer service.
TT
Travis
Oct 17, 2025
5.0
I love their squash soup.
MY
matt yates
Oct 13, 2025
3.0
The manager refused to let me switch sides unlike other Panera Breads in the area will not be visiting this location again to eat.
Does Panera Bread Rolling Meadows accept reservations?
No, Panera Bread Rolling Meadows does not accept reservations.
What are the operating hours for Panera Bread Rolling Meadows?
Panera Bread Rolling Meadows is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Rolling Meadows offer delivery service?
Yes, Panera Bread Rolling Meadows offers delivery service from 6:00 AM to 9:00 PM on weekdays and Saturdays, and from 7:00 AM to 9:00 PM on Sundays.
Can I place orders online or through an app for Panera Bread Rolling Meadows?
Yes, you can order online via their website or through the Panera Bread app available on the Apple App Store.
What payment options does Panera Bread Rolling Meadows accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread Rolling Meadows have a drive-thru service?
Yes, this location has a drive-thru service available for customer convenience.
What type of cuisine and specialties does Panera Bread Rolling Meadows offer?
They offer soups, salads, sandwiches, including specialties like You Pick Two, Power Menu, freshly baked artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What casual dining atmosphere can I expect at Panera Bread Rolling Meadows?
You can expect a warm and welcoming atmosphere with casual attire recommended.
Are there any notable nearby food establishments to Panera Bread Rolling Meadows?
Yes, nearby you can find Teriyaki Madness, Five Guys, Gino's East, Jimmy John's, Arby's, Pie Five Pizza, Pita Pita Mediterranean Grill, Noodles & Company, Starbucks, Potbelly Sandwich Shop, Tacos Jerez, Parlor Doughnuts, Gabuttø Burger, and Chase Bank.
What nearby services can help me find Panera Bread Rolling Meadows or enhance my visit?
Nearby services include Meijer Gas station for fuel, Tesla Charging Station for electric vehicles, and mobile phone stores such as US Cellular, Sprint Store, and T-Mobile for Business which can assist with mobile needs.
Are there wellness and health-related options near Panera Bread Rolling Meadows?
Yes, nearby you can find Hand & Stone Massage and Facial Spa, ATI Physical Therapy, The Joint Chiropractic, and UrgentVet for veterinary care.