Dunkin'

3.4
183 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rolling Meadows, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1300 Hicks Rd, Rolling Meadows, IL
60008, United States

Hours

Reviews

3.4
183 reviews
5 stars
83
4 stars
18
3 stars
16
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.

Staff Attitude

Numerous customers experienced rude or disengaged staff, contributing to a negative overall experience.

Food Quality

Several reviews mentioned poor food quality, including stale or burned items, which detracted from the overall satisfaction.

Consistency

The location was described as inconsistent, with some customers having good experiences while many others reported ongoing issues.
  • SA
    Sardorbek Ahmedjanov
    Nov 6, 2025
    1.0
    Don't come to this stop especially during morning as old lady with tons of attitude works here and she is ready to destroy your beautiful morning!!! I reminded multiple times that she should not show her anger and attitude to customers and that is not nice ... and in return she told me with hand gesture that I talk to much 😅😅 If I am store owner I would immediately ask her to change her attitude or her work place
  • CM
    Connor McLeod
    Oct 31, 2025
    1.0
    If my first thought is "I could walk behind the counter, grab the correct donut I asked for, and figure out the POS system myself faster than they can take my order and give it to me" then that should be seen as a big problem. They seem to be either severely understaffed for the average morning rush or severely disinterested in actually providing service in a timely fashion. Feels like it shouldn't be this difficult to get a donut on my way to work.
  • TT
    TK
    Oct 4, 2025
    4.0
    It’s your classic dunkin experience here, nothing different than any other location
  • MS
    Matt Szymonik
    Oct 2, 2025
    2.0
    Slow drive thru service. It's like they wait until you get to the window before they start making your order
  • RL
    Rosaria Loudon
    Sep 2, 2025
    2.0
    The only reason I go to this Dunkin’ is cause it is close to my job. But the amount of times I have gone there has always been an issue. Staff needs corrective training for sure as I have seen many comments agree. I will normally get a bagel and cream cheese. Which if you ask for anything aside from plain cream cheese they will give you plain cream cheese. Or ask for 2 you will only get one. Staff is not friendly and I get it early hours stink but you chose the job you need to deal with the hours. They don’t need to be the happiest ever when dealing with customer but don’t be ignorant. Anyways rambling on here. They needs a whole makeover with staff and the food served. I tried to give this Dunkin another chance because the other that I go to was crazy jampacked. So I ordered the six dollar meal and not only was the sandwich burned, but they also only gave me three hashbrowns and a coffee is very meh. Obviously, the staff doesn’t check their orders before they give it to their customers and also I was asked what sandwich I got and they told me the wrong one. I said no that’s the six dollar meal sandwich obviously comes with bacon and she wanted to give me a sandwich that we had sausage. I know this is a long and annoying review with me just complaining, but they need to do something about this location because every single time there’s always something wrong with someone’s order and I know I haven’t been the only one that has had an issue with this place

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rolling Meadows, IL?

Dunkin' is open Monday to Thursday from 5:00 AM to 6:00 PM, Friday from 5:00 AM to 5:00 PM, and Saturday and Sunday from 6:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.