Dunkin'

Reviews

• MM

  Monitaa

  1 day ago
  1.0
  Coffee store with no coffee. 5.30pm and theres no coffee .
• BB

  BeHonest

  Dec 17, 2025
  1.0
  Super rude and sassy woman in the morning shift.
• FF

  filteredfit

  Dec 16, 2025
  1.0
  Ordered in app for a milkshake and shows the ice cream flavor. There's obviously wait time as the app has you book ahead even if you are close or in the parking lot. First worker of an elderly Indian woman comes to the window and says we don't have that flavor, I ask why is it in the app then. She literally walks away and gestures for the younger girl to come to me. This is not the first time that I have ordered even just chocolate and the store does not have. Especially being a mobile order there is the contact information that way if you cannot fulfill an order or issues then you contact the customer. You don't wait for them to arrive and then have a back line of people in the Drive-Thru. The drive-thru setup is absolutely hazardous. Not only while coming up to the window you can see people have hit the building or the curb let alone the people entering from the road cannot see people exiting the drive-thru. Some mirror needs to be set up so people can see if cars are coming. I would be shocked when opening up a franchise there is not some sort of set standard of how to make things. The shakes are often more milk than ice cream and liquid then thick. The cappuccinos and alike are usually burnt tasting with not enough coffee milk added.
• RB

  Rich Bialek

  Dec 1, 2025
  3.0
  The Algonquin location need to get their act together! Waited 10 minutes in drive thru.
• HF

  Heidi Figueroa

  Nov 15, 2025
  1.0
  Normally I don't leave bad reviews, but the customer service at this location is terrible. This is my 2nd bad experience and I will not be coming back to this location. The young male attending the drive through today received me with an apathetic face. He then proceeds to tell me that my form of payment is not acceptable, as he cannot accept a $50 dollar bill. Even though my purchase was not a minimal purchase. It was about $20+. Unfortunately, I didn't have any other form of payment with me at the time. I expressed my concerns to him, his response was: "Oh too bad, I can't help you there" Then proceeds to toss my drink and food aside. How disappointing. I would have been willing to exchange my $50 bill at the gas station next door in order to get my food, if the young male would have offered a more constructive solution. I hate for food to go to waste after having the staff members prepare it for me. Clearly, he was not interested. I went to 7 Eleven next door to get a decent cup of coffee and 2 breakfast sandwiches. It cost me less than half ($12) with no problems at all with my $50 form of payment.

Frequently Asked Questions About Dunkin'