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Dunkin'

2.9
(311 reviews)

Business Details

(847) 670-0440
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rolling Meadows, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1921 W Algonquin Rd, Rolling Meadows, IL
60008, United States

Hours

Reviews

2.9
311 reviews
5 stars
98
4 stars
39
3 stars
25
2 stars
18
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with the attitude and behavior of employees.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparation, leading to frustration and disappointment.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and poor food quality, including moldy food and improperly prepared items.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when there were few customers.

Inconsistent Experience

While some customers had positive experiences with friendly staff and quick service, these were overshadowed by the majority of negative feedback regarding service quality.
  • MA
    Madeline Aviles
    1 day ago
    1.0
    I went this morning for my usual and I forgot to order my drink when I got to the window I told the guy and he said I would have to go back around. There was only 1 person behind me. That's ridiculous that I would have to go all the way around to add something to my order. I could understand if there were a line but one car. I canceled my order and left. The guy was super rude! I will never go back there again
  • VS
    Varun Suresh
    Feb 11, 2026
    1.0
    I think the staff are too lazy. They're always out of croissants. Feels like they deny to serve whenever they're lazy.
  • VL
    Victoria Lūna
    Feb 8, 2026
    2.0
    It used to be my favorite place… I used to get smiles and some of the workers knew my orders and would be so polite. Now… some employees ACT like they hate to be here, the food comes out wrong because they aren’t making it for us, they’re making it to finish a task… the music is ridiculously loud - today for the second day in a row, the gentleman that works here most days is noticeably MISERABLE, and gave me a TERRIBLE attitude for no reason about a very simple situation that I had no issue with. If I could give the service less than 1 star I would. I would never complain about anything, but this was so unacceptable and unkind. Honestly, in a world so complicated, it’s free to be NICE AND DECENT….
  • NH
    Nelson Herrera
    Feb 3, 2026
    1.0
    Horrible service. Last few times there’s a woman there that overcharges or doesn’t even give you the right drinks. I order a large and got half of it filled with coffee the rest was whip cream…
  • DR
    Devin Rhoades
    Jan 31, 2026
    1.0
    Lost their key to the bathrooms... asked where they go to the bathroom, she jusr shook her head. Asked them to top off a coffee as they didnt fill it to top and it as if I inconvenienced them. Avoid this Dunkin

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rolling Meadows, IL?

Dunkin' in Rolling Meadows is open from 3:30 AM to 9:00 PM Monday through Saturday, and from 4:00 AM to 9:00 PM on Sunday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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