Dunkin'

2.5
182 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rolling Meadows, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3350 Kirchoff Rd, Rolling Meadows, IL
60008, United States

Hours

Reviews

2.5
182 reviews
5 stars
49
4 stars
16
3 stars
11
2 stars
13
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Food Quality

Many customers reported unsatisfactory food quality, including stale donuts and poorly prepared items.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to customer requests were noted.

Cleanliness

Several reviews mentioned cleanliness issues within the store, impacting the overall customer experience.

Inconsistent Experience

Customers experienced a mix of good and bad service, indicating inconsistency in staff performance and product quality.
  • MF
    Maurizio Ferrazzuolo
    Dec 27, 2025
    1.0
    Try to avoid this location as much as possible. Clearly the owner doesnt care. Service here is horrible.
  • MB
    Melanie Benson
    Dec 21, 2025
    5.0
    Liz is the best! Always makes my order perfect
  • MC
    Melanie Cabrera
    Nov 13, 2025
    1.0
    Terrible service the employees charge you extra for stuff you don’t be asking. Train employees to learn how to ask customers properly instead of overcharging. Silly behavior and a little short old Mexican lady shoved her hand infront of my face acting like she couldn’t give me my money back with her nasty attitude. Do better with your employees.
  • KC
    kevin castaneda
    Oct 12, 2025
    1.0
    The past 2 times we had an unpleasant meeting with the same cashier, who obviously had a look as if he didn't want to assist us with our order. Tries to rush you and rolls his eyes when making any additions to your order. He makes a few snide comments after asking if you would like cream or sugar with your coffee, and is easily irritated after you ask questions about the menu. It's best to know what you want before you go; consider visiting the location on New Wilke Road instead.
  • MA
    Mark Ahnell
    Jul 27, 2025
    1.0
    Ordered a bagel with cream cheese and the bagel tasted like chemicals. it was awful. i will never ever go back to this location.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Rolling Meadows, IL?

Dunkin' in Rolling Meadows is open Monday to Friday from 4:30 AM to 9 PM, and Saturday to Sunday from 5 AM to 9 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.