Chipotle Mexican Grill

2.9
178 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Rolling Meadows R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1458 Golf Rd, Rolling Meadows, IL
60008, United States

Hours

Reviews

2.9
178 reviews
5 stars
71
4 stars
13
3 stars
5
2 stars
11
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rudeness, inattentiveness, and long wait times.

Portion Sizes

Many reviews highlighted consistently small portion sizes, leading to dissatisfaction among customers.

Cleanliness Issues

Numerous complaints were made about the cleanliness of the restaurant, with reports of dirty tables and trash overflowing.

Food Quality

Feedback indicated a decline in food quality, with issues such as overcooked meat, stale ingredients, and incorrect orders.

Inconsistent Experience

Customers experienced significant variability in service and food quality, with some visits being satisfactory while others were disappointing.
  • JP
    Julia Pacheco
    Nov 12, 2025
    1.0
    Put my food in for delivery and they forgot to give me my drink and when I called them, nobody picks up answer me she picked up and I can’t get a hold of anybody so I want to give zero stars to this place. This is ridiculous that you can’t get a hold of a human it has to be an automated machine
  • SL
    Samantha Lee
    Oct 30, 2025
    1.0
    If i could give 0 stars i would. This chipotle clearly has people who don’t care about the quality they provide. Numerous times ive ordered and every time something is wrong or really bad. It’s really disappointing to have your food be awful. They need a whole new staff, it’s sad how poorly chipotle has become.
  • DC
    David Caplan
    Oct 26, 2025
    1.0
    Slowest possible service even when not busy
  • GC
    Geoffrey Crowley
    Oct 18, 2025
    4.0
    My second time ever to a chipotle. No real reason, it just never jumps out to me as a place to go. My son wanted to go there after a hockey game. The food was good. Zero complaints here. I got the Steak burrito. The service was quick and we enjoyed it. The only reason for the four stars was the cleanliness we had 10 people and had to all spread out which was difficult with many of the tables being dirty. There were plenty of staff, so I am not sure why there was no attention being payed to the eating side. But we were all happy at the end and went next door to get a smoothie. I will be stopping back at a Chipotle again in the future.
  • NP
    Nik Patel
    Oct 15, 2025
    1.0
    Less then half bowl i got . Day by day i am getting very less portion on food today very empty bowl

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rolling Meadows serve?

Chipotle specializes in fast-casual Mexican cuisine with customizable options like burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 1458 Golf Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.