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Wingstop

3.4
(549 reviews)

Business Details

3636 E State St, Rockford, IL
61108, United States
(815) 977-4773
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Rockford State St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
3636 E State St, Rockford, IL
61108, United States

Hours

Reviews

3.4
549 reviews
5 stars
222
4 stars
101
3 stars
59
2 stars
26
1 star
141

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the wings and fries, many reported issues with food quality, including dry wings, soggy fries, and incorrect orders.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rudeness, long wait times, and unresolved issues with orders.

Cleanliness

Multiple reviews highlighted cleanliness issues, with reports of dirty dining areas and unsanitary food handling practices.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration.

Management Issues

Several reviews pointed to poor management practices, including unresponsive staff and lack of accountability for mistakes.
  • OH
    oderf Huerta
    1 day ago
    5.0
    They always get my order right every time I place an order. They're my go to spot if I want something like I ordered and quick. Keep up the great work
  • HF
    Hallie Franco
    4 days ago
    5.0
    The wings are always hot and the fries are fresh and perfectly seasoned. I’ve been coming here for years, so when I’ve gone to other Wingstops, I’ve been let down. They’re never as good.
  • PA
    Pharriest Armani
    Feb 14, 2026
    5.0
    Manager Ledona customer service was amazing !!! doordash was giving us problems so we went into the store and she figured everything out very smoothly !!!! she’s who’d make me return again
  • JN
    Juan Nogueda
    Jan 31, 2026
    5.0
    Best wingstop in the northern Illinois area! Food is consistently good and employees are super friendly!
  • VT
    Vanessa Torres
    Jan 30, 2026
    5.0
    I’ve been here a few times recently and every time the food has been really good! Customer service is great as well.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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