Brand Certified
Wendy's
3.8(1710 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1110 East State Street, Rockford, IL
61104, United States
Certified by Wendy's • Mar 01, 2026
(815) 962-1101
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/il/rockford/1110-east-state-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
1,710 reviews
5 stars
764
4 stars
386
3 stars
270
2 stars
108
1 star
182
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as cold fries, stale buns, and incorrect orders being common.
Customer Service
Service experiences varied widely; some praised friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Overall Experience
Overall, the location received mixed reviews, with some customers expressing satisfaction while others had negative experiences.
- JMJonathan MosherFeb 17, 20262.0Hit or miss, Wendy's buns are supposed to be steamed at the time of the meal. They're stale if they sit for more than a couple minutes. The meat is usually tough cold and over cooked. You get one ring of onion 4 tiny strips of lettuce, so basically no lettuce basically next to Zero of anything. It's a joke and so old and gross. Whatever old nasty trash they have lying around on the prep table will go on the sandwich since they're too lazy to use arms.
- DHDale HegbomFeb 4, 20264.0Out of all the Wendy's this one had the best customer service. She was pleasant and attentive.
- HYHazel Marie YoungJan 31, 20261.0Person at the drive through was very unprofessional, snobby, and rude. Gave me the wrong order, no receipt. Went back to get my correct order and she has a very bad attitude. I will be calling corporate this was hands down the worst experience I've had. That includes working at wendys myself
- CTCubs TaylorJan 31, 20261.0I've been here four times between 10pm and 10:30pm all four times I've visited this location they tell me they are NOT accepting credit cards only cash please give a thumbs up if this has happened to you as well I believe they are doing this to detour people from ordering most people don't carry cash in 2026
- JRJennifer RameriezJan 19, 20265.0YUM!! Food was so good and fresh. Definitely comeing back. Thanks!
Frequently Asked Questions About Wendy's
Is Downtown State St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 1110 East State Street, Rockford?
The drive-through is open every day from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I order Wendy's food through the app or online?
You can order via the Wendy's mobile app or at order.wendys.com, selecting this location to view menu pricing and place an order.
What payment options does Wendy's at this location accept?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 1110 East State Street?
You can reach Wendy's Customer Care through their contact page, live chat, phone at 888-624-8140, or directly call this location at (815) 962-1101.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-restaurant, at retailers, and online via the Wendy's gift card portal.
What nearby fast food options can I find near Wendy's on East State Street?
Nearby fast food options include McDonald's, Burger King, and Subway, providing alternative dining choices close to Wendy's.
Are there any convenient services like banks or gas stations near Wendy's on 1110 East State Street?
Yes, nearby services include Mercantile Bank, U.S. Bank, Circle K convenience store and gas station, and BP gas station for your banking and fueling needs.
What entertainment or shopping options are available near this Wendy's location?
Nearby you can find places like Family Christian gift shop, The Devils Grin tattoo parlor, and Mi Dulce Candy for shopping and entertainment experiences.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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