Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,699 reviews
5 stars
761
4 stars
384
3 stars
270
2 stars
107
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and incorrect orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Several customers mentioned cold or stale food, while others praised the freshness and taste of their meals.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others described dismissive or rude behavior.
- AFAaron FagerstromNov 11, 20254.0This is the busiest wendys I've seen. The food is what you'd expect from wendys. The service can be all over the place though.
- LCLuis CastilloOct 28, 20255.0Got a good vibe as soon as I walked in greeted by the bartender. Seeing the food that was served to other patrons opened my eyes and looked amazing. I couldn't stay there long but ill definitely be back to try the cheese fries and delicious looking Hamburger.
- SSSophieeeOct 24, 20251.0when I received my food I asked the lady at the window if that was my whole order she said yes. I left and then checked my bag as I was arriving home and it was the wrong order. I go back and go inside this time and the manager asked for the receipt of my order I give it to him, he says he will remake it. He goes and “re-makes it” next thing you know I get to my house I open up the bag and he did not follow what was on the receipt. He gave me food but not what I asked for nor the ingredients I payed extra for. I would like a refund! I understand it can be busy or some orders get hand out wrong but messing up twice in a row after having to drive back twice is not acceptable!!!
- ADAna DiazOct 24, 20255.0Servicio perfecto 💯
- GCGregg CheliOct 19, 20251.0Needed doordash only to order so I left, poor business, I don't use it
Frequently Asked Questions About Wendy's
Is Downtown State St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rockford, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rockford, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 962-1101.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Downtown State St Wendy’s serve breakfast?
Yes, this Wendy’s location in Rockford, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through at 1110 East State Street, Rockford?
The drive-through is open every day from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I order Wendy's food through the app or online?
You can order via the Wendy's mobile app or at order.wendys.com, selecting this location to view menu pricing and place an order.
What payment options does Wendy's at this location accept?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 1110 East State Street?
You can reach Wendy's Customer Care through their contact page, live chat, phone at 888-624-8140, or directly call this location at (815) 962-1101.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-restaurant, at retailers, and online via the Wendy's gift card portal.
What nearby fast food options can I find near Wendy's on East State Street?
Nearby fast food options include McDonald's, Burger King, and Subway, providing alternative dining choices close to Wendy's.
Are there any convenient services like banks or gas stations near Wendy's on 1110 East State Street?
Yes, nearby services include Mercantile Bank, U.S. Bank, Circle K convenience store and gas station, and BP gas station for your banking and fueling needs.
What entertainment or shopping options are available near this Wendy's location?
Nearby you can find places like Family Christian gift shop, The Devils Grin tattoo parlor, and Mi Dulce Candy for shopping and entertainment experiences.