Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,704 reviews
5 stars
763
4 stars
384
3 stars
270
2 stars
107
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, with several instances of orders being taken incorrectly or with a lack of attention.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over having to return for corrections.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous reports of cold, stale, or poorly prepared items, leading to dissatisfaction.
Overall Experience
The overall experience varied significantly, with some praising the service and food while others described it as the worst Wendy's location they've encountered.
- KSKimberly SarantakosDec 21, 20251.0Extremely rude, had to wait in the drive through for 5-minutes because the staff was fighting only to have them be EXTREMELY rude when taking our order.
- SSShayDec 19, 20254.0Was 11:30pm Thursday evening after an event at The Coronado Theatre. Little over a year since I ate at a Wendy's. Was excited about this visit! Service wasn't the best. No hi, how are ya or anything. That was a little disappointing. My son told me to just "let it go." Food was decent. Nothing to write home about. Spent $30-ish on 2 Baconator meals. Great customer service is hard to find anymore.
- SBStarlene BellDec 13, 20251.0food was cold and my bacon on my sandwich was hard to the point it was not chewable will not be visiting this location again.
- APAmanda PotterNov 28, 20251.0One of the dirtiest Wendy's I have ever been to. All of toilet paper was soaked and the bathroom walls were filthy. The burger was old and dry with barely any sauce on it. I will not be back.
- GGG GironNov 18, 20255.0The food was served HOT…. Which for fast food is a rare thing. Much better than the other 2 places nearby
Frequently Asked Questions About Wendy's
Is Downtown State St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 1110 East State Street, Rockford?
The drive-through is open every day from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I order Wendy's food through the app or online?
You can order via the Wendy's mobile app or at order.wendys.com, selecting this location to view menu pricing and place an order.
What payment options does Wendy's at this location accept?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 1110 East State Street?
You can reach Wendy's Customer Care through their contact page, live chat, phone at 888-624-8140, or directly call this location at (815) 962-1101.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-restaurant, at retailers, and online via the Wendy's gift card portal.
What nearby fast food options can I find near Wendy's on East State Street?
Nearby fast food options include McDonald's, Burger King, and Subway, providing alternative dining choices close to Wendy's.
Are there any convenient services like banks or gas stations near Wendy's on 1110 East State Street?
Yes, nearby services include Mercantile Bank, U.S. Bank, Circle K convenience store and gas station, and BP gas station for your banking and fueling needs.
What entertainment or shopping options are available near this Wendy's location?
Nearby you can find places like Family Christian gift shop, The Devils Grin tattoo parlor, and Mi Dulce Candy for shopping and entertainment experiences.