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Wendy's

3.6
(1060 reviews)

Business Details

6390 E. State, Rockford, IL
61108, United States
(815) 229-7992

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6390 E. State, Rockford, IL
61108, United States

Hours

Reviews

3.6
1,060 reviews
5 stars
404
4 stars
252
3 stars
166
2 stars
79
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rude and inattentive employees.

Food Quality

Many customers expressed dissatisfaction with food quality, citing cold, poorly prepared items, while others enjoyed specific menu items.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky floors and unclean dining areas.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a need for improvement in order accuracy.

Pricing

Customers frequently commented on high prices relative to food quality, with some feeling that the value did not meet expectations.
  • AR
    Andrew Richardson
    3 days ago
    1.0
    One of the worst for Dashing, again us drivers can't stand around for a million years because of lazy workers who don't care at all... They ALL need to be fired and be replaced with better workers who care!
  • KF
    Krista Fletcher
    Feb 7, 2026
    2.0
    No matter how hard I try, I just can't like their food and the outrageous prices.
  • BC
    Bears Cubs
    Jan 31, 2026
    1.0
    I've been to this location four times all four times. I've been between 10:00 and 11:00 p.m. at night and there was no credit card service cash only. Is this real in 2026? Maybe they are deterring people because not everyone carries cash Thumbs up if this has happened to you
  • SM
    sue mangiaracina
    Jan 29, 2026
    5.0
    Had the chilli, perfect day for it.
  • HL
    Heaven Long
    Jan 17, 2026
    5.0
    Trent at the Wendy’s drive-thru was friendly, fast, and professional. He made sure my order was correct and had a great attitude. Excellent customer service!

Frequently Asked Questions About Wendy's

Is East State Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru at Wendy's on East State in Rockford?

The drive-thru is open daily from 7:30 AM until midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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