Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,043 reviews
5 stars
395
4 stars
249
3 stars
166
2 stars
77
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; some report friendly service while others mention rude or uninterested employees.
Food Quality
Food quality is inconsistent, with reports of cold, poorly made, or incorrect orders, but some customers enjoyed the freshness and taste.
Cleanliness
Several reviews mention cleanliness issues, including sticky floors and unsanitary conditions.
Speed of Service
Service speed varies; some customers report fast service while others experienced long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, leading to dissatisfaction.
- RDRayna DeppeOct 13, 20252.0what is this monstrosity
- IGIThoughtof GoogleplexfirstSep 17, 20255.0No one goes in, so it's quiet and staff is very nice .
- AAAntonio AsevedoSep 5, 20253.0Could you guys open the doors by 8:30 am?!
- SSSheila SantiagoSep 3, 20254.0Love their fries
- RBRobert BasterashAug 16, 20251.0Worst Wendy's ever. Overpriced crap food
Frequently Asked Questions About Wendy's
Is East State Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rockford, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rockford, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 229-7992.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does East State Wendy’s serve breakfast?
Yes, this Wendy’s location in Rockford, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's on East State in Rockford?
The drive-thru is open daily from 7:30 AM until midnight.
Is this Wendy's location open for dine-in or just drive-thru?
This Wendy's serves dine-in, drive-thru, takeout, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides.
What payment methods does Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I view Wendy's menu and prices for the East State Rockford location?
You can view menu prices and items at https://order.wendys.com or via the mobile app after selecting this location.
Is delivery available at this Wendy's and how can I check if it covers my area?
Delivery is available where supported. Check availability by entering your address on the app or order.wendys.com.
How can I contact this Wendy's location or provide feedback?
Call (815) 229-7992 or contact the Customer Care team via Wendy's live chat or customer satisfaction survey online.
Are there any nearby dining options to Wendy's on East State in Rockford?
Yes, nearby restaurants include Noodles & Company, Olive Garden, Firehouse Subs, MOD Pizza, Chili's Grill & Bar, Raising Cane's Chicken Fingers, and It's Just Wings, offering many choices before or after your Wendy's visit.
What shopping centers or stores are near Wendy's at 6390 E. State?
Nearby shopping and retail include State Street Market, Party City, Forever 21, Casual Male XL, Logli Supermarkets, and Mattress Firm, providing convenient retail options close by.
Are there any health or wellness services near this Wendy's?
Yes, nearby fitness and health services include Massage Envy - Rockford, Trusted Eye Care LLC, All About Eyes, LensCrafters, and WW (Weight Watchers).