Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
289 reviews
5 stars
214
4 stars
21
3 stars
12
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees for their excellent service.
Food Quality
Customers generally enjoy the food and smoothies, noting freshness and flavor, although there are occasional complaints about inconsistencies in quality.
Order Accuracy
There are multiple reports of incorrect or incomplete orders, leading to frustration among customers who expect their requests to be fulfilled accurately.
Atmosphere
The environment is described as welcoming and pleasant, contributing to a positive dining experience for many patrons.
Speed of Service
While many reviews commend the fast service, there are also complaints about long wait times, particularly during busy periods.
- TATessa Anderson5 days ago5.0I live out of town, but come to Rockford a few times a month. The last few times I’ve come to tropical, I’ve encountered Maddy who has been super friendly/inviting. She willingly walks me through the menu upon request, thoughtfully answers my questions, and has made me a returning customer per her smoothie recommendations & personality. I definitely recommend this Tropical Smoothie Cafe location over the others. Ask for Maddy!!
- TPTaryn P6 days ago5.0I'm not usually one to get a smoothie during the colder months- but the manager Maddy literally keeps me coming back!! She is so helpful and always has the biggest smile on her face. She's super nice and makes me feel welcome each time. Sometimes idk what to get and her suggestions end up being 100/10 anyways!! PLEASE only go to this tropical smoothie :)
- JJJeremyNov 17, 20255.0Gianna was excellent, didnt make me feel pressured to answer a question on the card reader when paying. Kept it classy and just ran my card instead. Thank you Gianna!!
- AWAlexis WrightNov 13, 20255.0Teri (Joe) has made the best smoothie i have ever tasted!! Customer Service is an perfect 10 and I'll be back soon for my tasty kiwi quencher mermaid style😝😝😝😝😝😌 and moree!!!
- RDRayna DeppeNov 12, 20255.0Everyone is always super welcoming when I go in there and greets me. I always get the cali breakfast flatbread and it’s amazing every time. The smoothies are also really good, they are actually smooth and don’t have chunks of whatever is in them! I just started going there a few weeks ago because it’s close to school and now i’m hooked! 10/10
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Dine-in hours at Tropical Smoothie Cafe are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe? If so, what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 9:45 PM Monday through Friday, 8:00 AM to 9:45 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
What methods of pickup and delivery does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Does Tropical Smoothie Cafe have a drive-through service?
Yes, the drive-through is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday and Sunday from 8:00 AM to 9:00 PM.
What types of meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late-night meals.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the address and location of Tropical Smoothie Cafe in Rockford?
Tropical Smoothie Cafe is located at 1998 McFarland Road, STE 133, Rockford, IL 61107, USA.
Are there any nearby places where I can get additional services or products after visiting Tropical Smoothie Cafe?
Yes, nearby places include Gloss Nail Bar and Nails by Breanna for beauty services, Meijer Express Gas Station for fuel and convenience shopping, and Ben's Soft Pretzels for additional food options.
How can nearby locations like Meijer or Verizon enhance the customer experience at Tropical Smoothie Cafe?
Customers can conveniently combine their visit to Tropical Smoothie Cafe with shopping at Meijer supermarket or picking up electronics and mobile phone services at Verizon nearby, making their trip more efficient and enjoyable.