Tropical Smoothie Cafe

4.3
289 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1998 McFarland Road, Rockford, IL
61107, United States

Hours

Reviews

4.3
289 reviews
5 stars
214
4 stars
21
3 stars
12
2 stars
13
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees for their excellent service.

Food Quality

Customers generally enjoy the food and smoothies, noting freshness and flavor, although there are occasional complaints about inconsistencies in quality.

Order Accuracy

There are multiple reports of incorrect or incomplete orders, leading to frustration among customers who expect their requests to be fulfilled accurately.

Atmosphere

The environment is described as welcoming and pleasant, contributing to a positive dining experience for many patrons.

Speed of Service

While many reviews commend the fast service, there are also complaints about long wait times, particularly during busy periods.
  • TA
    Tessa Anderson
    5 days ago
    5.0
    I live out of town, but come to Rockford a few times a month. The last few times I’ve come to tropical, I’ve encountered Maddy who has been super friendly/inviting. She willingly walks me through the menu upon request, thoughtfully answers my questions, and has made me a returning customer per her smoothie recommendations & personality. I definitely recommend this Tropical Smoothie Cafe location over the others. Ask for Maddy!!
  • TP
    Taryn P
    6 days ago
    5.0
    I'm not usually one to get a smoothie during the colder months- but the manager Maddy literally keeps me coming back!! She is so helpful and always has the biggest smile on her face. She's super nice and makes me feel welcome each time. Sometimes idk what to get and her suggestions end up being 100/10 anyways!! PLEASE only go to this tropical smoothie :)
  • JJ
    Jeremy
    Nov 17, 2025
    5.0
    Gianna was excellent, didnt make me feel pressured to answer a question on the card reader when paying. Kept it classy and just ran my card instead. Thank you Gianna!!
  • AW
    Alexis Wright
    Nov 13, 2025
    5.0
    Teri (Joe) has made the best smoothie i have ever tasted!! Customer Service is an perfect 10 and I'll be back soon for my tasty kiwi quencher mermaid style😝😝😝😝😝😌 and moree!!!
  • RD
    Rayna Deppe
    Nov 12, 2025
    5.0
    Everyone is always super welcoming when I go in there and greets me. I always get the cali breakfast flatbread and it’s amazing every time. The smoothies are also really good, they are actually smooth and don’t have chunks of whatever is in them! I just started going there a few weeks ago because it’s close to school and now i’m hooked! 10/10

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Dine-in hours at Tropical Smoothie Cafe are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.