Taco Bell

3.4
959 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3114 11th Street in Rockford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3114 11th Street, Rockford, IL
61109, United States

Hours

Reviews

3.4
959 reviews
5 stars
309
4 stars
213
3 stars
188
2 stars
73
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food items, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor communication and lack of attentiveness.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, causing frustration among customers.

Service Speed

Customers experienced long wait times in both drive-thru and in-store, often exacerbated by staff inefficiency.

Cleanliness and Hygiene

Concerns were raised about cleanliness, including reports of hair in food and unsanitary conditions.
  • NK
    Norma Klentz
    Oct 27, 2025
    1.0
    I just threw away $12 on the soggiest and grossest taco supreme & chulupa I have ever seen! I couldn't even pick them up without them falling apart! It was even a custom order which I thought they would be fresh!! I will never come here again and recommend you don't either!!
  • LK
    Lynn Klein
    Oct 25, 2025
    1.0
    Food very dissatisfied, cold nachos soggy, tried to address with manager very unprofessional could care less attitude a customer was not happy
  • BA
    brandon Alexander
    Oct 18, 2025
    2.0
    Slowest taco bell ive ever been to. You go at 9pm, and each car takes about 6 minutes just to order at speaker. It almost seems its done on purpose, idk what they are doing back there.
  • SF
    Scott Fincher
    Oct 14, 2025
    5.0
    I've never really liked taco bell, but this one at least gets the orders right and their food is usually on point. Seems it's gotten better here recently too.
  • TS
    Tytana Sallay
    Oct 12, 2025
    1.0
    This taco bell employee was so damn rude they rushing you to order to put two piecesof ground beef in a napkin... taco bell is like md its food for kids."we dont sell nachos fries "(which my three year old loves them) anywho there's no business if there are no customers. They need to work on thier customer service. Ig ill be back when they start selling nachos fries 🤔

Frequently Asked Questions About Taco Bell

What are the driving hours for the drive-through at Taco Bell on 11th Street in Rockford?

The drive-through is open daily from 6:00 AM to 4:00 AM the next day, seven days a week.

Which payment options are accepted at this Taco Bell location?

They accept American Express, Cash, Discover, MasterCard, and Visa.