Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3805 East State St. in Rockford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior from management and employees.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications.
Cleanliness
Concerns about cleanliness in the restaurant, with reports of unsanitary conditions in both dining and restroom areas.
Speed of Service
Service speed varies; some customers experienced quick service, while others faced long wait times, especially during late hours.
TT
Toccara
5 days ago
1.0
Everything was cold, orders was wrong, food was dry. 11th street taco bell is way better. East state location sucks.
KG
Karla Gonzalez
Nov 9, 2025
3.0
Beware when placing an order in the drive thru. Person at the window almost charged me for Cinnabons I never ordered and when I pointed it out they chuckled corrected it but I never received a receipt at the window. I never had a bad experience at this taco bell until today which sucks because im pregnant rn and I love taco bell. Might have to drive to a different one for my cravings now. Atleast all my food was correct
DS
Darryl Lewis Sr
Nov 8, 2025
4.0
Best food laxative in the world.
AB
Ali Barkley
Oct 27, 2025
5.0
Cindy did an amazing job! She gave great customer service and handled my order and food with excellence. I appreciate that!
CG
Cían Gorga
Oct 18, 2025
1.0
I just ordered a cheesy bean and rice burrito. I love the food at this taco bell, it's always fresh. I had an outside coffee from McDonald's with me and they told me I can't have it inside so I finished it while I waited for the restroom and disposed of it. When I sat down to eat the lady who said she was a manager walked over to me frantically saying she told me already that I can't have an outside coffee in the establishment speaking in an extremely loud voice. I asked her if she saw a coffee and she grabbed my food bag and looked inside it and at the name on the bag. She yelled cian is it im the manager so I said do you see me eating? Please stop harassing me and she said she is calling the police so I started recording her frantically behavior and informed her that she is not a good employee and she said I'm a bad person. I told her to go ahead and call the police because I've done nothing wrong. She said I'm not allowed back. I've never been kicked out of anywhere in my entire life. I feel sorry for the other employees that have to work with her. Everyone else, including the young man who took my order were extremely professional and very friendly.