Subway

Reviews

• RS

  Rebecca Sutera

  6 days ago
  1.0
  I don't write reviews ever but this one was ridiculous. Ordered online 2 subs 30 minutes before showing up, I got there and it was empty with two workers - one I believe was in training. They messed up both of the sandwiches (didn't realize til I got home), that they had an efficient amount of time to make . I asked if I could grab my drink and the lady argued with me stating I didn't pay for it when it showed on my receipt, she looked on it and said no you didn't order one and I can tell she didn't actually read it . She messed up the other man's order as well , they refused to sell him the same saying he didn't pay for the drink . I understand it's stressful , but instead of arguing with us , resolve the problem.
• CC

  crystal cook

  Feb 15, 2026
  4.0
  Didn't visit at the time. Was close by. Subway is ok
• FS

  Fix It Shop!

  Jan 13, 2026
  4.0
  Staff and team proficient and entertaining!
• AM

  Alexa Meyer

  Nov 30, 2025
  1.0
  Terrible experience. Our sandwiches have very little meat on them & then when we went to pay we were told the coupon couldn't be used because its expired and his manager said he cant.. there's no manager there. The coupon says expires 11/30, so I should be able to use it till the end of the day. The food was poor and so was the experience. Money back would be nice, but since that won't happen- we will NOT be back. Dont waste your time or money here!
• MC

  Mercedes Cherelle

  Nov 7, 2025
  1.0
  Today was my first time visiting the subway on Springfield because I recently moved to the West end of Rockford. I am typically a Jimmy John type of person but because I like to patronize the businesses in the community I decided to go in after receiving a coupon in the mail 2 footlongs for $13.99 when I got into the store I left the owner know that I would be using the coupon she took my order I noticed that the produce was not fresh so I asked her did she have any other produce in the bag that she can make my sandwich with? It appeared to have mold on the spinach. Her reasoning for the mold was because that is how package veggies come. But that wasn't the reason why I gave them a one star. I gave them a one star because when it came time for my daughter to place her order. Who by the way is a minor when I stepped in to help my daughter pick the type of bread that she wanted. The owner informed me that she was talking to my child and not me and I had to let her know that she is a minor who does not patronize Subway that often and she was unaware of the type of bread that they had within the store so I was just helping her out. Only then did she soften her tone and decide to help but she was rude from the time that we went came in until the time that we left and again the food as far as the produce was not fresh at all