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Subway

4.0
(307 reviews)

Business Details

3798 E. State St., Rockford, IL
61108, United States
(815) 708-0349
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rockford Subway® Restaurant at 3798 E. State St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3798 E. State St., Rockford, IL
61108, United States

Hours

Reviews

4.0
307 reviews
5 stars
155
4 stars
73
3 stars
32
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with attitudes and service quality.

Food Quality

Overall, customers enjoyed the fresh and tasty food, but there were complaints about missing ingredients and inconsistent preparation.

Drive-Thru Issues

Several reviews highlighted problems with the drive-thru service, including long wait times and unstaffed operations.

Cleanliness

While some customers noted that the restaurant was clean, others mentioned it was not up to standard.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for better management and attention to detail.
  • MM
    Mollie Maxedon
    Feb 22, 2026
    5.0
    My boyfriend and I go here quite often and the staff is always beyond friendly and always have smiles on their faces. The food is always fresh and tastes delicious!
  • SC
    Shauna Carter
    Dec 22, 2025
    5.0
    The best Subway I have had in a while. Great customer service, and this location has a drive thru!
  • FM
    Francis Monzon
    Nov 26, 2025
    5.0
    My sandwich was delicious and I loved the customer service best subway in Rockford thank you to Alexander Anderson for making sure I had a great experience i appreciated Happy Holidays !!
  • DS
    David Sydow
    Oct 28, 2025
    1.0
    I ordered a Veggie Delite salad online on10/28/25. I picked it up, went home and ate it. When I was done, I noticed there were no tomatoes or cucumbers in it. Both were listed on the receipt in the list of ingredients.I tried calling them for about a half an hour and no one answered. I drove back to the store and told the lady working there what 2 ingredients (at least) were missing and she told me she didn't see tomatoes on the ingredients list. They were on the list. She told me she couldn't make me a new one because I already ate the original one. I told her I was hungry and ate it and then realized there were no tomatoes or cucumbers in it. Who brings a salad home and then picks through it with their fork to make sure everything is there? Nobody. There are better Subways in Rockford. Frequent THEM, not this place.
  • QD
    Quin Daughtry
    Oct 5, 2025
    3.0
    same sandwhich for 10 years!!!!! and now its different... Cmon man!

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3798 E. State St.?

The Subway restaurant is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

What types of meals are served at this Subway location?

This Subway location serves breakfast, lunch, and dinner.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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