Subway

4.0
303 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rockford Subway® Restaurant at 3798 E. State St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3798 E. State St., Rockford, IL
61108, United States

Hours

Reviews

4.0
303 reviews
5 stars
151
4 stars
73
3 stars
32
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh ingredients while others received poorly made or incomplete orders.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and mistakes with orders.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty conditions and unsanitary food preparation areas.

Positive Staff Interactions

Despite the negative feedback, several customers praised the friendliness and helpfulness of the staff during their visits.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers appreciating the convenience while others faced significant delays and issues.
  • DS
    David Sydow
    Oct 28, 2025
    1.0
    I ordered a Veggie Delite salad online on10/28/25. I picked it up, went home and ate it. When I was done, I noticed there were no tomatoes or cucumbers in it. Both were listed on the receipt in the list of ingredients.I tried calling them for about a half an hour and no one answered. I drove back to the store and told the lady working there what 2 ingredients (at least) were missing and she told me she didn't see tomatoes on the ingredients list. They were on the list. She told me she couldn't make me a new one because I already ate the original one. I told her I was hungry and ate it and then realized there were no tomatoes or cucumbers in it. Who brings a salad home and then picks through it with their fork to make sure everything is there? Nobody. There are better Subways in Rockford. Frequent THEM, not this place.
  • QD
    Quin Daughtry
    Oct 5, 2025
    3.0
    same sandwhich for 10 years!!!!! and now its different... Cmon man!
  • KB
    Kimberly Benjamin
    Jul 26, 2025
    5.0
    Love subway most specially when I have coupons. Food always fresh and your way.
  • HH
    Heather Hackman
    Aug 9, 2022
    5.0
    My daughter and I went to subway last night and was very impressed by the service. Food was hot and fresh. Service was Amazing!! Keep up the great work Kevin & Katlin

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3798 E. State St.?

The Subway restaurant is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

What types of meals are served at this Subway location?

This Subway location serves breakfast, lunch, and dinner.