Subway

4.0
305 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rockford Subway® Restaurant at 3798 E. State St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3798 E. State St., Rockford, IL
61108, United States

Hours

Reviews

4.0
305 reviews
5 stars
153
4 stars
73
3 stars
32
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with attitudes and service.

Food Quality

While several reviews highlighted fresh and tasty food, there were complaints about missing ingredients and inconsistent preparation.

Drive-Thru Issues

Customers experienced long wait times and service problems at the drive-thru, with some suggesting it should be closed if not properly staffed.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting it was clean while others found it lacking.
  • SC
    Shauna Carter
    Dec 22, 2025
    5.0
    The best Subway I have had in a while. Great customer service, and this location has a drive thru!
  • FM
    Francis Monzon
    Nov 26, 2025
    5.0
    My sandwich was delicious and I loved the customer service best subway in Rockford thank you to Alexander Anderson for making sure I had a great experience i appreciated Happy Holidays !!
  • DS
    David Sydow
    Oct 28, 2025
    1.0
    I ordered a Veggie Delite salad online on10/28/25. I picked it up, went home and ate it. When I was done, I noticed there were no tomatoes or cucumbers in it. Both were listed on the receipt in the list of ingredients.I tried calling them for about a half an hour and no one answered. I drove back to the store and told the lady working there what 2 ingredients (at least) were missing and she told me she didn't see tomatoes on the ingredients list. They were on the list. She told me she couldn't make me a new one because I already ate the original one. I told her I was hungry and ate it and then realized there were no tomatoes or cucumbers in it. Who brings a salad home and then picks through it with their fork to make sure everything is there? Nobody. There are better Subways in Rockford. Frequent THEM, not this place.
  • QD
    Quin Daughtry
    Oct 5, 2025
    3.0
    same sandwhich for 10 years!!!!! and now its different... Cmon man!
  • KB
    Kimberly Benjamin
    Jul 26, 2025
    5.0
    Love subway most specially when I have coupons. Food always fresh and your way.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3798 E. State St.?

The Subway restaurant is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

What types of meals are served at this Subway location?

This Subway location serves breakfast, lunch, and dinner.