Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rockford Subway® Restaurant at 3798 E. State St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported inconsistent food quality, with some enjoying fresh ingredients while others received poorly made or incomplete orders.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and mistakes with orders.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty conditions and unsanitary food preparation areas.
Positive Staff Interactions
Despite the negative feedback, several customers praised the friendliness and helpfulness of the staff during their visits.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers appreciating the convenience while others faced significant delays and issues.
DS
David Sydow
Oct 28, 2025
1.0
I ordered a Veggie Delite salad online on10/28/25. I picked it up, went home and ate it. When I was done, I noticed there were no tomatoes or cucumbers in it. Both were listed on the receipt in the list of ingredients.I tried calling them for about a half an hour and no one answered. I drove back to the store and told the lady working there what 2 ingredients (at least) were missing and she told me she didn't see tomatoes on the ingredients list. They were on the list. She told me she couldn't make me a new one because I already ate the original one. I told her I was hungry and ate it and then realized there were no tomatoes or cucumbers in it. Who brings a salad home and then picks through it with their fork to make sure everything is there? Nobody. There are better Subways in Rockford. Frequent THEM, not this place.
QD
Quin Daughtry
Oct 5, 2025
3.0
same sandwhich for 10 years!!!!! and now its different... Cmon man!
KB
Kimberly Benjamin
Jul 26, 2025
5.0
Love subway most specially when I have coupons. Food always fresh and your way.
HH
Heather Hackman
Aug 9, 2022
5.0
My daughter and I went to subway last night and was very impressed by the service. Food was hot and fresh. Service was Amazing!! Keep up the great work Kevin & Katlin
What are the operating hours of the Subway restaurant at 3798 E. State St.?
The Subway restaurant is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
Can I order food online or via an app from this Subway?
Yes, you can order through the Subway app or website for easy and quick ordering.
Does this Subway offer delivery and curbside pickup services?
Yes, they offer in-store pickup, curbside pickup, and delivery services for customer convenience.
Is catering available at the Subway on E. State St.?
Yes, catering services are available to help with any event or group needs.
Does this Subway location have dine-in and drive-through options?
Yes, this Subway offers dine-in seating and a drive-through service.
What is the address and contact number for this Subway restaurant?
The address is 3798 E. State St., #201, Rockford, IL 61108. The phone number is +1 815-708-0349.
What other restaurants are nearby that I could visit before or after eating at Subway?
Nearby you can find Domino's Pizza, San Jose Night Club, On State bar and grill, Border Foods, and Taco Bell, offering a variety of dining options.
Are there any nearby services where I can take care of other errands while visiting Subway?
Yes, nearby services include Lynch Chiropractic and HealthSource of Rockford Central for health needs, Cricket Wireless for mobile services, and the Drivers License Examining Station for DMV services.
What nearby entertainment or fitness options are available around the Subway at 3798 E. State St.?
You can visit the San Jose Night Club for nightlife, The Rock Swim and Fitness Center for workouts, and the Tamale Fest of Rockford for local events.