Subway

3.3
199 reviews
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Business Details

3313 11th St, Rockford, IL
61109, United States
(815) 484-9948
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rockford Subway® Restaurant at 3313 11th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3313 11th St, Rockford, IL
61109, United States

Hours

Reviews

3.3
199 reviews
5 stars
69
4 stars
37
3 stars
25
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including order mix-ups and lack of assistance.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poor handling of online orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty food preparation areas and bathrooms.

Food Quality

Feedback indicated inconsistent food quality, with complaints about portion sizes, stale bread, and lack of fresh ingredients.

Pricing Concerns

Customers expressed dissatisfaction with high prices and the lack of honored promotions or coupons.
  • MA
    Marco Acuna
    5 days ago
    5.0
    Love Subway!
  • ZC
    Zach Carr
    Oct 13, 2025
    5.0
    Lovely owners, good food. Would stop here again!
  • AC
    Arabany Craft
    Sep 9, 2025
    1.0
    I ordered two sandwiches offline and was very clear on what I wanted. They mixed up my sandwiches putting the wrong stuff on both. They also didn’t give me any condiments on my sandwich as I asked for.
  • JB
    Juli Bryant
    Mar 11, 2019
    2.0
    Came in 2 days in one week. Was disappointed with days. The staff was rude both times , I get when you're busy, you can get short sometimes. But when a customer walks in, and its empty- no reason to not greet them, or say- I'll be right with you... nope. Ignored completely. I have an allergy and let them know and they still tried to use the same knife I watched them use to cut a sandwich with the exact thing I'm allergic to. Then I got a dirty look for telling them to NOT USE THE KNIFE. If I get hospitalized for your mistake because of your inconsiderate employees-- let's just say it's not for business. On top of all that-- They didnt have the bread I wanted one day, had NO COOKIES besides chocolate chip up ( it was 1230. Come on- get it together!) AND it's super over priced. N E V E R A G A I N
  • TB
    Taylor Bombard
    Oct 26, 2016
    4.0
    Your average subway. No complaints. Lunch staff works hard to get people in and out and they do a good job at it.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3313 11th St, Winnebago, Rockford, IL 61109, USA.

What are the operating hours for Subway at 3313 11th St?

Subway is open every day from 8:00 AM to 9:00 PM.