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Subway

3.5
(173 reviews)

Business Details

5022 S Main St, Rockford, IL
61102, United States
(815) 968-2433
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rockford Subway® Restaurant at 5022 S Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5022 S Main St, Rockford, IL
61102, United States

Hours

Reviews

3.5
173 reviews
5 stars
75
4 stars
25
3 stars
19
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Employee Performance

Shay received numerous praises for her positive attitude and excellent service, while other employees were criticized for rudeness and poor customer interactions.

Cleanliness

The store is often reported as clean, but there are complaints about unsanitary conditions and dirty tables.

Service Issues

Customers frequently experienced long wait times, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While some customers enjoyed the food, there were multiple complaints about stale ingredients and poorly prepared sandwiches.

Operational Hours

Several reviews mentioned inconsistent closing times and issues with the store being closed before the posted hours.
  • BB
    Brandon
    Feb 13, 2026
    5.0
    One of the best subways I’ve been to. The inside is always clean and the atmosphere is always upbeat. Sandwiches are always the best when made by Shay. She always has a positive attitude and great energy especially for it being early in the morning!
  • DR
    Donny Rodriguez
    Feb 13, 2026
    5.0
    Shay is the best!! If it wasn’t for her I’d wouldn’t be going to subway period. She brings an amazing atmosphere to this location. And the store is always well kept when she’s here. And the food has never tasted better! If you’re not a weirdo have a conversation with her. I bet she’ll bring a smile to your face!
  • TC
    Tyler Coffey
    Feb 13, 2026
    5.0
    Best subway I’ve ever been to. Get your sandwich done by Shay if you can she knows what I want better than I do. Always look forward to getting lunch since she’s there, always great talking to her.
  • AM
    Anastasia Michel
    Jan 6, 2026
    1.0
    My question is. I arrived at 9:15 pm and the store clearly is open till 10pm why is the doors locked and why was there a customer inside who walked out at 9:17 with their order? My point is why is the store closed earlier than business hours. The sign on the building clearly now as I’m writing this says it’s open. Not sure when it became a thing to shut the whole place down an hour early. How rude.
  • MT
    Mauri Tech
    Nov 24, 2025
    1.0
    Bad service because it’s not open 7

Frequently Asked Questions About Subway

What types of meals are served at Subway Rockford on S Main St?

Subway Rockford serves breakfast, lunch, and dinner with options including Footlongs, 6-inch sandwiches, wraps, and salads.

What are the operating hours for Subway at 5022 S Main St?

The restaurant is open Monday to Friday from 7 AM to 10 PM, and on weekends from 8 AM to 10 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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