Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rockford Subway® Restaurant at 3269 S. Alpine Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
249 reviews
5 stars
132
4 stars
39
3 stars
14
2 stars
15
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude and unprofessional behavior from staff, particularly from a specific employee with tattoos.
Order Accuracy
Several reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions and dirty tables.
Positive Experiences
Despite the negative feedback, many customers also shared positive experiences regarding friendly staff and good food.
Management Concerns
There were complaints about management practices, including unprofessional behavior and poor handling of customer issues.
- KFK FridleyOct 29, 20253.0Spent $90 on 7 sandwiches. Had coupons for all sandwiches and were only allowed to use 1 coupon. Have never came across this experience at any other subway. The girl with the tattoos was rude. Up charging for everything. Crazy!
- OCOlivia ColizOct 17, 20251.0Poor Service and Rude Behavior at Subway (3269 S Alpine Rd) I ordered a Subway Club and a Meatball sandwich. From the beginning of the interaction, both female employees on duty were rude and dismissive. According to Subway’s official website, the Subway Club salad includes oven-roasted turkey, ham, roast beef, American cheese, tomatoes, cucumbers, peppers, olives, onions, mayo, lettuce, and spinach. However, my order was missing olives, spinach, peppers, and cucumbers. When I politely returned to address the issue, one of the employees became defensive, denied that anything was wrong, and refused to correct the order. She claimed the website was incorrect and repeatedly denied my request to add the missing ingredients or remake the salad. At no point did she offer a solution or an apology for the poor service. When I asked for her name to report the incident, she rudely stated that Subway does not have a corporate office and refused to identify herself. This level of unprofessional behavior and complete disregard for customer satisfaction is unacceptable. I hope Subway takes this matter seriously and ensures employees are properly trained in customer service and professionalism. I would appreciate a follow-up regarding how this issue will be addressed.
- JHJames HooverSep 18, 20255.0Great customer service, and a great environment. Everyone here is very nice and respectful, and it’s very clean in the building.
- AVAkisha VelaSep 14, 20255.0This is by far one of the best subways in Rockford it's clean and well maintained the employees are kind I will be coming back again soon
- IVIsaac VelaSep 14, 20255.0This is the best subway in all of Rockford or in all of Illinois or the entire United States or the entire world the employees are kind and friendly and know how to make the subs to perfection the building is clean and the restrooms are well maintained I highly recommend this subway as the go to restaurant
Frequently Asked Questions About Subway
What services does the Subway restaurant at 3269 S. Alpine Rd. offer for ordering food?
Subway at 3269 S. Alpine Rd. offers multiple ordering options including in-store pickup, curbside pickup, and delivery for your convenience.
What are the operating hours of the Subway restaurant at 3269 S. Alpine Rd.?
This Subway location is open every day from 9:00 AM to 10:00 PM, Monday through Sunday.
What types of meals are served at Subway on S. Alpine Rd.?
Subway serves breakfast, lunch, and dinner, making it a versatile option for any meal of the day.
Where is the Subway restaurant located in Rockford, IL?
It's located at 3269 S. Alpine Rd. in the Winnebago area of Rockford, IL, postal code 61107.
Can I cater an event using Subway’s services at this location?
Yes, the Subway at 3269 S. Alpine Rd. offers catering services to help with your event needs.
Does the Subway restaurant have dine-in options?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
How can I view the menu for Subway at 3269 S. Alpine Rd.?
You can see the full menu online at https://subway.com/en-us/restaurant/2890-0/menu/ or visit their official website.
Is there a nearby fast food Mexican restaurant close to Subway on S. Alpine Rd.?
Yes, Taco John's, a fast food Mexican restaurant, is located nearby, offering customers an alternative cuisine option close to Subway.
Are there other service-oriented businesses near Subway on S. Alpine Rd. that customers might visit?
Yes, Nichols Barbershop is nearby for grooming needs, and Equator Tan tanning salon is also in the vicinity, providing additional services for visitors to the area.
What recreational or shopping spots can customers explore near Subway at 3269 S. Alpine Rd.?
Customers can visit Mindgames Rockford, a sports and recreation venue, or explore nearby stores like Treasures Galore thrift store and LL Flooring for home improvement needs, all within close proximity to Subway.