Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 6090 State Street! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 1.5 miles, 1.7 miles, 3.3 miles from Rockford University, Hard Rock Casino, Hurricane Harbor. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
7,043 reviews
5 stars
4,692
4 stars
1,339
3 stars
504
2 stars
219
1 star
289
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, both in drive-thru and delivery.
Food Quality
While some reviews praised the food as consistently good and fresh, others noted a decline in quality and portion sizes.
Customer Service
Customer service experiences varied, with some staff receiving high praise, particularly Mike C, while others were criticized for unprofessional behavior.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
Cleanliness Issues
There were complaints regarding cleanliness, particularly related to food safety practices.
- SSStephen Stansfield4 days ago3.0We ordered from the kiosk and it was confusing we're not able to order just a chicago hot dog. The polish sausage was overly chard. The onion rings and cheese sauce were very good
- KHKim HammertonJan 4, 20261.0Our food has been inaccurate when ordering from this Portillo's thru grub hub and/drive thru. I placed an order today for chicken tenders, small fry, bacon cheeseburger, and two eclair cakes. What I received was two dipped Italian beef sandwiches!! Unacceptable Portillo's!! Orders should be checked and accurate!
- KBKevin BJan 1, 20263.0So was there on December 28, 2025 and went through the drive thru and order 2 LG. Cheese fries, a chocolate cake shake and 2 beefs one with onions and cheese dip and the other plain and they messed up the one order of beef and called and they said they going to refund for my one beef and its been 4 days. The only way im coming back here if they repeat the order back and they didnt by going through the drive thru.
- TSTyler SchwabJan 1, 20265.0Portillo’s never disappoints. The food is consistently great, portions are generous, and everything tastes fresh. The Italian beef was packed with flavor, the fries were hot and crispy, and service was fast and efficient even when it was busy. It’s a reliable go-to spot when you want a solid, satisfying meal.
- APAndrew PolcaroDec 29, 20255.0Incredible, just the best food exactly when you need it. Italian beef is where it's at. Cannot come into the area without stopping by portillos.
Frequently Asked Questions About Portillo's Rockford
What are the regular operating hours for Portillo's Rockford?
Portillo's Rockford operates from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and extends hours until midnight on Friday and Saturday.
Does Portillo's Rockford offer a drive-through service?
Yes, Portillo's Rockford offers a drive-through service with the same operating hours as the restaurant.
Where is Portillo's Rockford located?
Portillo's Rockford is located at 6090 State Street, Rockford, IL 61108, USA.
What type of cuisine and menu items does Portillo's Rockford offer?
Portillo's Rockford offers authentic Chicago street food including char-broiled burgers, Italian beef sandwiches, Chicago-style hot dogs, fresh chopped salad, and dessert items like the famous chocolate cake shake.
Does Portillo's Rockford accommodate families and have accessible facilities?
Yes, the restaurant is family-friendly, offers seating outdoors, has wheelchair accessible entrances, parking and restrooms, and provides high chairs for children.
What payment options are accepted at Portillo's Rockford?
Portillo's Rockford accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards. It does not require cash only and does not accept mobile NFC payments.
Can I order delivery or catering from Portillo's Rockford?
Yes, Portillo's Rockford offers both delivery and catering services to bring their Chicago favorites to your location.
Which nearby places can I visit before or after dining at Portillo's Rockford?
Near Portillo's Rockford, you can visit Rockford University, Hard Rock Casino, and Hurricane Harbor, which are all within a few miles and provide entertainment and educational options.
Are there other dining options near Portillo's Rockford?
Yes, nearby dining options include Crumbl - Rockford, known for desserts and pastries, Hangry Joe's Hot Chicken & Wings for chicken dishes, and Bahia, a Mexican restaurant.
What nearby facilities could be helpful for visitors or locals around Portillo's Rockford?
Visitors can find convenience at Circle K convenience store, fitness at Primm & Proper Training gym, and various health services including Illinois Institute of Nursing Studies, Freedom Vision Centers, and multiple optometrists nearby.