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Pizza Hut

3.6
(505 reviews)

Business Details

2560 S Alpine Rd, Rockford, IL
61108, United States
(815) 399-0128

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2560 S Alpine Rd in Rockford, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
2560 S Alpine Rd, Rockford, IL
61108, United States

Hours

Reviews

3.6
505 reviews
5 stars
219
4 stars
96
3 stars
59
2 stars
39
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times for assistance.

Food Quality

The quality of food was inconsistent, with some customers praising the taste while others complained about undercooked or poorly prepared items.

Delivery Issues

Numerous reviews highlighted problems with delivery, including late arrivals, incorrect orders, and food being delivered to the wrong address.

Cleanliness

Several customers noted cleanliness issues within the establishment, including reports of flies and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising the taste of the pizza and the friendliness of certain staff members.
  • SG
    soe gamero
    3 days ago
    5.0
    Great taste, fast service
  • SM
    Sky Moon
    Jan 1, 2026
    1.0
    I ordered the pizza box; it arrived in a pretty good time. However, the breadsticks and cinnamon sticks were not cut, so I called back. I was sent to a call center and had to request to be sent to the store, where I was placed on hold for about 15 minutes. Then, someone answered with a dry attitude. I gave him the ticket information, and he just placed me back on hold without notice. He then came back, and I explained to him that neither the pizza bread nor the cinnamon sticks were cut. He then replied, "Well, if we're in a rush, we don't cut them." I then said, "What's the point in ordering cheese sticks if you're just going to send me a square bread of cheese because you didn't feel like cutting it?" He then got an attitude. I asked how this could be solved. He dryly replied, "I can send you another one, but it'll take an hour." I then replied, "What else can be done because an hour is a bit ridiculous?" He said, "I can give you a $15 credit," asked for my number, and then hung up on me. Totally unacceptable and rude! I don't think I'll be supporting this business any longer if this is how you all handle business!
  • UP
    Undisclosed For privacy
    Dec 24, 2025
    1.0
    The GM is really awful
  • AB
    Ashley Borgen
    Oct 29, 2025
    1.0
    Seriously. That's what I get for $15? Raw cheese sticks that I had to go back for because you originally gave me regular sticks and then these puny boneless wings? Not to mention the staff ignores you and the cook has his whole butt out while boxing food. Could see all of his underwear and butt whenever he turned around. Not good when I have my young kids there with me and can see it too. Just disgusting.
  • CC
    Chri Canfield
    Oct 17, 2025
    5.0
    It was a wonderful pizza date, The pizza came out looking fantastic. The staff was incredibly nice, And very accommodating on keeping me posted when my order was coming. Also have some really good deals! Let to be on a budget and have some good food!

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Rockford, IL?

Pizza Hut is located at 2560 S Alpine Rd, Rockford, IL 61108.

What are the delivery hours for Pizza Hut at 2560 S Alpine Rd?

Delivery is available from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.

Brand Certified Facts from Pizza Hut

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