Pino's on Main Pizza

4.1
1239 reviews
Get DirectionsCallWebsite

Business Details

2511 N Main Street, Rockford, IL
61103, United States
(815) 963-6400
https://www.pinosonmain.com/
GoogleFacebook

About

Pizza Restaurant
Pino's on Main Pizza provides authentic Italian pizza, appetizers, salads, pasta dishes, sandwiches, dinner options and more to Rockford, IL and the surrounding areas.

Location

Pino's on Main Pizza
2511 N Main Street, Rockford, IL
61103, United States

Hours

Reviews

4.1
1,239 reviews
5 stars
742
4 stars
219
3 stars
83
2 stars
46
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.

Food Quality

While many customers praised the pizza and calzones, there were complaints about inconsistent quality, including issues with incorrect orders and food preparation.

Delivery Issues

Several customers experienced problems with delivery, such as wrong orders, late arrivals, and lack of contactless delivery adherence.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, including reports of bugs and unsanitary conditions in the restaurant.

Pricing

Customers noted that prices were perceived as high relative to the quality and portion sizes of the food.
  • PM
    Pretty Momma
    Dec 6, 2025
    1.0
    I placed a delivery order online and specifically requested contactless delivery. It is an option they offer online. After placing the order the store called me and questioned/ double checked I wanted contactless delivery, which is fine.. Well fast forward.. the delivery guy shows up, rings my doorbell bell over 5 times!! I have a newborn baby and her bed time was close to when the pizza would be delivered, that’s the whole reason I picked contactless (so I could just grab the pizza on my own time) Well he wouldn’t leave the pizza, kept ringing the doorbell and I had no choice but to put my crying baby down and answer the door. I specifically chose contactless online and also talked to someone on the phone!.. Unfortunately I will not be ordering from here for along time. I’m a very disappointed mom of a newborn. I don’t feel like I needed to go into detail about why I wanted contactless delivery??? Why offer contactless delivery if it isn’t an option???
  • MH
    Mrs Hickman
    Nov 26, 2025
    1.0
    Ordered ground beef I go to pick it up it’s sausage ground beef and cheese and I don’t eat pork im so blew now I have to wait while it’s being cooked . Haven’t ordered from Here in a year now I see why
  • LB
    Life With Brooklyn
    Nov 12, 2025
    1.0
    My food was set to arrive at 10:07 , I didn’t receive the pizza just to call the store not once but twice to hear that they dropped it off at the wrong house . I called the store and asked for a manager and she was so rude , wouldn’t give me her name . Went and complained through since that’s what the manager told us to do . The worker working for slice asked for her name as well and she denied !!! Nov 11 2025! Me and my family will no longer come here, not a good look .
  • BB
    Brooklyn
    Nov 12, 2025
    1.0
    Rude manager. Delivery driver dropped off at wrong house . I called the store and a very rude female manager .
  • JB
    Janett Barrera
    Oct 17, 2025
    5.0
    Amazing pizza! Staff was super nice and friendly.
Read more reviews on Google

Frequently Asked Questions About Pino's on Main Pizza

What type of food does Pino's on Main Pizza specialize in?

Pino's on Main Pizza specializes in authentic Italian pizza, appetizers, salads, pasta dishes, and sandwiches.

Where is Pino's on Main Pizza located?

Pino's on Main Pizza is located at 2511 N Main Street, Rockford, IL 61103, in Winnebago County.