Panera Bread

4.0
1070 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

609 South Perryville Road, Rockford, IL
61108, United States
(815) 316-2552
https://www.panerabread.com/en-us/cafe/locations/il/rockford/609-south-perryville-road
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
609 South Perryville Road, Rockford, IL
61108, United States

Hours

Reviews

4.0
1,070 reviews
5 stars
563
4 stars
252
3 stars
96
2 stars
55
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, missing items, and rude staff interactions, particularly in the drive-thru.

Food Quality

While many enjoyed the food, there were complaints about cold, stale, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several reviews highlighted the poor cleanliness of the restaurant and restrooms, with some customers feeling uncomfortable dining in.

Pricing Concerns

Customers frequently mentioned that the prices were high relative to the portion sizes and quality of food received.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • AM
    Amy Monahan
    3 days ago
    3.0
    Overpriced for the quality of food. Service was the worst I've experienced at a Panera. The bakery area was still decent, but again overpriced in general. I will not give them my time or money. I would prefer to give my business to a local restaurant or bakery, especially for the quality.
  • NP
    Nilesh Parikh
    Nov 16, 2025
    5.0
    Salad was very good!
  • TP
    Thomas Prieto
    Oct 23, 2025
    1.0
    Paid $50 and got a bag with two missing sandwiches and cold soup. Waited 20 minutes in the drive thru. Manager was cool and offered coupons but I don’t recommend this location at all.
  • AA
    April
    Oct 20, 2025
    3.0
    First time I went there because I heard they had good chicken noodle soup and my sister just got out of the hospital and wanted some chicken noodle soup went through the drive-thru and ordered some more food the girl proceeded to hand me my bag and just dropped it on the ground! She didn't even wait for me to grab my bag she just let go! She said she was sorry but it doesn't matter my food was still on the ground and guess what happened to the soup won't go there again I don't have money to waste bad customer service through the drive-thru
  • CH
    Chase Hillmann
    Oct 19, 2025
    1.0
    When you forget one of my soups in my order for pickup at 8pm on a Sunday you get 2 stars. When I don’t realize you forgot one of my soups until I get back home you get one. Going to the Loves Park one, on principle, for the rest of my life.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Rockford accept reservations?

Panera Bread Rockford does not accept reservations.

What are the operating hours for Panera Bread Rockford?

Panera Bread Rockford is open daily from 6:00 AM to 9:00 PM.