McDonald's

3.2
1780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6995 E Riverside Blvd, Rockford, IL
61114, United States

Hours

Reviews

3.2
1,780 reviews
5 stars
512
4 stars
305
3 stars
386
2 stars
180
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, indicating a lack of consistency in food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and play areas, contributing to a negative dining experience.

Staff Attitude

Customer service was often described as unfriendly or unhelpful, with some staff members reportedly ignoring customers.
  • AT
    Anthony Tze
    2 days ago
    5.0
    Shoutout Tay for hooking up the group with Oreo shakes🙌if tay is on the clock then you’re in good hands
  • AT
    alexander thompson
    2 days ago
    1.0
    Holy christ McDonald's got expensive. Mcgriddle and a sausage burrito cost 10 bucks. They are NOWHERE NEAR good enough to justify that price. The burrito was barely even worth a dollar, which is what it used to cost. Now they want like 4 bucks. THEY COME PRE-COOKED AND PRE-WRAPPED FROM A FACTORY. insane to raise the price of something that you MICROWAVE by 400%.
  • OK
    Olivia Killebrew
    Nov 3, 2025
    2.0
    Customer service sucks a lot going here, but it's convenient.
  • P1
    PowerLifting 101
    Oct 30, 2025
    5.0
    Got a tall black coffee for 1.85 and even won a free biscuit sandwich using the monopoly peel and play. The lady brought it to my table, and was very friendly. Even offered to refill my cup if I needed it which really surprised me. I could see myself coming here to drink coffee and read a bit
  • MB
    Matt “TOOTHLESS” Bethards
    Oct 10, 2025
    1.0
    When someone asks for no pickles it means no pickles. You don't load the sandwich up with 50 damn pickles. Your food is already overly priced cause workers want higher pay and can't even follow simple instructions.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6995 E Riverside Blvd, Rockford, IL?

This McDonald's location is open 24 hours, 7 days a week.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery, including same-day and no-contact delivery services.